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gallagerdental
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Gallager dental@ comcast. Net
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A year. Don't know the parameters, though.Gallager dental@ comcast. Net
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I would want to say that as well, but that is a good way to lose a client.I would be tempted to tell them to try their luck with GW.
It depends on how valuable the account is. If it's a pain in the butt account that sends a case every now and then I will charge after one year. If it's a valuable account, I will find out if the doctor is charging the pt.- if not, then I'll do it on the house. More about goodwill than anything else.Gallager dental@ comcast. Net
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I've been around around the block enough to know when it's time to find a replacement client.I would want to say that as well, but that is a good way to lose a client.
I was not arguing the benefits of new clientele. Merely that many Drs. are stubborn with egos, easily bruised and with long memories for such.I've been around around the block enough to when it's time to find a replacement client.
Those are the kinds of situations where you should document design issues and relay them to dr. If they opt out, tell then it affects warranty.Thx. Just had situation where Pt. beat the heck out linguals,one tooth popped off yesterday ( case was made last Jan. ) should have been facing case. I charged nominal fee, (discount). Dr. Complained by saying Glidewell warranties their work for 5 yrs. just wondering what everybody else does.
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No arguing.I was not arguing the benefits of new clientele. Merely that many Drs. are stubborn with egos, easily bruised and with long memories for such.
No arguing.
If a client starts quoting other big box lab's warranty policies, I have obviously failed miserably at building a valuable relationship with them or they are not appreciative of what
I do for them besides just delivering the cases on time. I find that these are the type of clients that cut corners on everything and don't heed advice from the lab or learn from
their past failures to improve their chances of future success. These are the guys that cost you money to do their work. I am done with that nonsense. As much as I would like to
tell them to try their luck with GW, I would find a more creative way of telling them that. There are plenty of guys looking for something more than a lab, the hardest part is
making the connection.
No arguing.
If a client starts quoting other big box lab's warranty policies, I have obviously failed miserably at building a valuable relationship with them or they are not appreciative of what
I do for them besides just delivering the cases on time. I find that these are the type of clients that cut corners on everything and don't heed advice from the lab or learn from
their past failures to improve their chances of future success. These are the guys that cost you money to do their work. I am done with that nonsense. As much as I would like to
tell them to try their luck with GW, I would find a more creative way of telling them that. There are plenty of guys looking for something more than a lab, the hardest part is
making the connection.