Sounds like shes spitting back what a sales rep told her.. How would she know that if she hasnt done it yet? I wouldve said something right then. A temp takes 10 maybe 15 minutes to make, if you have a pre op impression, which takes 2 minutes. An emax crown takes probably 10-15 min to design well, load the mill and wait another .. 20-25 minutes minimum for the crown to mill, then desprue and crystalize, THEN stain and glaze, hopefully in one shot, not likely for an assistant if you have any standards, and at that point youve got minimum 30-40 minutes of oven time additional, and that gets you to the point of the temp you could have made and adjust and cement.
What am I missing? Do Drs not know how to add or any type of time management? This is not something that is done in 30 minutes unless youre some kinda superstar. I hear of combining the stain and crystalization firing, but I wouldnt try that. If youre not firing emax, then you could do composite crowns, maybe a bit faster, but still labor intensive to polish or optiglaze and then you have a plastic crown.. not sure how good I would feel about that. Fire back, if you care about your account dont let them destroy their business and yours in the process!