We recieved your Amann Girrbach motion 2 milling machine and 3shape scanner/software(2013) 3 months ago. The problem is chipping. There is no problem when milling wax, sintron(chromecobolt),temp - only when were milling zirconia copings and anatomical copings. Almost 1/3 af the copings has chipped edges. I have tried everything from changing the position af the connectors and the size af the connections in the ceramill match software.
The sales rep from Girrbach told me they had discoved a problem with the cam output from 3shape and it should be fixed with the new update from 3shape. I have installed the new update 1 week ago and the problem is still there.
Were are using the standard settings from Amann Girrbach and have even added thickness to the copings - nothing seems to do the trick.
Prior to recieving our machines, we had a 3shape scanner/software(2013) and a vhf milling machine for testing. The VHf did not chip the copings and it was much better at milling around the connectors.
Is the ceramill software crap or are the sales rep right about 3shape and chipping? I suspect the problem is with the motion 2 software.
Please help me!! It is extremly frustrating to waste 3-4 expensive girrbach zircon blanks every month since they cost over 200 euros a piece.
Hi Chris.
i stumbled over this and would be happy to help you! Chipping is annoying, but nothing what can't be solved!
Chipping can have several reasons.
Here where some good suggestions already, such as
-changing the burrs
-changing the settings for the margin (thickness, angle)
-make sure its nested in a stable way and does not vibrate too much during the milling
-verifying the milling machines calibration
etc
Where you in contact with the AG Ceramill Helpdesk already? (you just mentioned your sales rep.)
I work for AmannGirrbach at theyr Helpdesk in Charlotte, NC USA. Calling the Helpdesk should be the first thing if you are running into issues as this is exactly what the support is for.
I am sure we are able to determine what causes your issues! We have several customers arround the world milling successfull with 3shape and our mill.
please call me toll free at 1-800-851-3719 or shoot me an email with your contact details to
[email protected] and i will call you back and walk you through.
I hope i hear from you soon!
Richard