araucaria
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What do you consider to be an effective system for prescription forms ?
There's one-man-bands, family labs (1-5),small team labs (5-10),Bigger team labs (10-20),and then there are large labs (20+) examples.
Each will probably have a different view on what is the most effective system, with job history being an important aspect of the archives of a quality system/GMP. It may also be regarded as an important part of any defence if a court hearing becomes necessary.
C&B will have different requirements to Pros' in that most jobs will be a single stage production, Pros' being several stages.
Then there's the need for the dentist to have records of the work that's carried out. When a ticket is used repeatedly there's no real proof (on later investigation) as to what parts of the instruction were recorded/written down at each stage - ie no trail that shows the steady accumulation of information, unless there's an ultra-nerdy approach to completion process.
Only a scan of the document at each delivery to the lab can prove the status at every stage, I have considered how straightforward it might be to scan every document as a pdf on receipt into the lab - seems straightforward but maybe uses up time unnecessarily. An alternative is to have a separate ticket at every stage and for these to be collated - and have copies of each for the client.
If a separate ticket is issued at every stage in Pros' work there's always the chance of misinterpreting information and not seeing the full sequence of instructions/requests as they were carried out. This may invariably lead to errors/ommissions with the work - and maybe only caused due to a requirement for regulated record-keeping for some of us.
Another point - how many copies are needed for best practice ? Triplicate forms, duplicate forms ? Colour coded ? To add to the confusion there are emails and photos to consider. Telephone calls too ought to be recorded in some way.
It's an elementary part of our daily routine that can be an integral aspect of most problems/investigations, so what steps can we take to accurately record the sequence of events without making thing too difficult or impractical?
Just wondering how folk around the world of labs deal with this part of our routines. Thoughts ?
There's one-man-bands, family labs (1-5),small team labs (5-10),Bigger team labs (10-20),and then there are large labs (20+) examples.
Each will probably have a different view on what is the most effective system, with job history being an important aspect of the archives of a quality system/GMP. It may also be regarded as an important part of any defence if a court hearing becomes necessary.
C&B will have different requirements to Pros' in that most jobs will be a single stage production, Pros' being several stages.
Then there's the need for the dentist to have records of the work that's carried out. When a ticket is used repeatedly there's no real proof (on later investigation) as to what parts of the instruction were recorded/written down at each stage - ie no trail that shows the steady accumulation of information, unless there's an ultra-nerdy approach to completion process.
Only a scan of the document at each delivery to the lab can prove the status at every stage, I have considered how straightforward it might be to scan every document as a pdf on receipt into the lab - seems straightforward but maybe uses up time unnecessarily. An alternative is to have a separate ticket at every stage and for these to be collated - and have copies of each for the client.
If a separate ticket is issued at every stage in Pros' work there's always the chance of misinterpreting information and not seeing the full sequence of instructions/requests as they were carried out. This may invariably lead to errors/ommissions with the work - and maybe only caused due to a requirement for regulated record-keeping for some of us.
Another point - how many copies are needed for best practice ? Triplicate forms, duplicate forms ? Colour coded ? To add to the confusion there are emails and photos to consider. Telephone calls too ought to be recorded in some way.
It's an elementary part of our daily routine that can be an integral aspect of most problems/investigations, so what steps can we take to accurately record the sequence of events without making thing too difficult or impractical?
Just wondering how folk around the world of labs deal with this part of our routines. Thoughts ?
