Hi BDDS,
Well I agreed and understand your point about have a software in-house.
The problem with software in-house at the moment is when you want an update, the development team need to program it, test it, solve bug, reajust it, re-test it in order to make it bullet proof. You will agree that you cannot allow a software to crash in your lab and have to wait hours over the phone to get someone that try to solve the problem neither you can hear the "Next patch will solve the problem". You need to produce otherwise you loose money.
So that why at Panthera we keep the software (bar only) internally, but in order to make it easier for our customer, next month or so we will get our 3D screenshot option, where you will be able to rotate and view you case and also add "flags" in the 3D space to explain what you want and need.
Also keep in mind my design team have done over 25 000 bars design for customer around the world, we have developped a way to understand what you want and how to communicate with customer.
At the end of the day I say : Try us once, i will do all my best to show you I am right.
For any more question or concern, call me at 418-527-0388 or 855-233-0388
Best regards