Discussion in 'Fixed' started by olwyn, Jan 23, 2017.
The propagation of **** by accepting ****.
Thanks for your comments, it's nice to talk to people who understand how it feels to deal with customers like this one. I've lost two this way but I don't regret either of them, there is no point working for free!
I do have to wonder what his response would have been had you called him at home at 3am when he expected it the next day.
Every tech here understands, lab owners doubly so.
It's the dentist's legal responsibility to send you a signed Rx.
An Rx covers you and him legally. Get one. Refuse to move forward until he sends one in.
You end up choosing one and he sends it back because he wants the other. Saves you, the Dr., and the patient time!
Plus it covers all the parties involved. Rx=legal cya!
Separate names with a comma.