Jenners
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This has been burning in the back of my brain for a while now. I know that the software for 2G wasn't compatible with Windows 10 when it first was released. It's been a year now and the PC that we use for the scanner updated itself a few months ago without prompt. I've read that it has happed before so I held my breath as it updated. The 2G had been working just fine on Windows 10 for a 5 weeks or so before it's first error. I didn't roll it back right away because I figured that Nobel had surely updated their own programs by now to accommodate 10. So, we had an error, rebooted the computer and everything worked great for another month. The error popped up again so we called tech support and they're saying that it's Windows 10 that's creating the problem.... but it's such an intermittent issue that I can't totally believe that.. but I'm not well versed in computers so I also can't argue.
Now I'm faced with reinstalling Windows 7 and the NobelProcera programs after work today.
Does anyone here have any input on this matter? I'm going to put it back to 7 regardless because I don't think we'll get much tech support if we still have 10. I'm looking to learn from this though and make sense of it.
I was told that Nobel has no intention of updating their software to work with 10.
Now I'm faced with reinstalling Windows 7 and the NobelProcera programs after work today.
Does anyone here have any input on this matter? I'm going to put it back to 7 regardless because I don't think we'll get much tech support if we still have 10. I'm looking to learn from this though and make sense of it.
I was told that Nobel has no intention of updating their software to work with 10.