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For me, the oven gave me an error code. Support told me to do a visual inspection at the top, as the elements inside the muffle looked good.
The one on the left had cracking of the coating (and had tarnishing),causing poor electrical contact. Once I got the strap off, the coating just crumbled. The one on the right looks good.
They suggested using new straps when replacing the elements, which was a no brainer as they were pretty cheap.
This takes us to the install step and element longevity...That coating isnt very tough. Whether you use cables and clamps or cables and clips, DONT wiggle them on! You can damage the coating and lead to premature failure.