As stated above, this is caused by the mill not measuring due to lack of electric conductivity. This mill has an electrical touch point for measuring, at least mine does. You will run into this problem if you try to use tools that are not conductive. There are updates that will help, if you take the touch off plate off and there is scuff marks underneath you have one of the problem mills. The holder on these mills are powder coated which reduces the electrical signal between the measuring point and the spindle holder and computer inside. There are updates that may be available from VHF, if you want to pm me I'd rather discuss over the phone as it's a long story.