I pick the stuff up at the deli, some do deliver though, and if it's a subway thing I just go early to subway with orders in hand.
As for visual aids, yes, sometimes I do powerpoints (not that much anymore) and I have tons of brochures, flyers, articles, advertisement and marketing stuff. I put it in a large envelope for each employee and sit down and discuss each thing while they are eating and looking at the various literature. The one I'm doing Tuesday is about All-Ceramics. So I got some prep-guides, sample cases, plus that table I put on here, plus I have a step by step process and I go through it with the assistants. Including the assistants really helps because you begin a bonding process with them. Most times its not about the Doctor, it's the assistants who decide what cases go to which lab. Anymore questions?