BobCDT
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The E1 is about $11k the E3 is close to $20 while the E2 is in the middle.can you tell us about the price points for the other E's? and what about the annual fees? increases there or still the same dongle fee plus add-ons?
3shape is offering the "E" scanners with no annual commitment. So, you buy now, you get the latest software version. upgrades for this version and support for a year. After a year you're on your own. You pay nothing and receive no support nor upgrades. At CAP we are encouraging all labs purchasing an E series scanner to opt into the upgrades and support program.
1. The vast majority of labs need the support, continuously, long term. If we were to sell you a scanner and you opt out of support fees and have problems or go down you will be very unhappy and it's our name associated with the sale.
2. With a support team now at 30 full-time staff, it will become impossible to be supporting 3Shape V 2016, 2017, 2018 and so on. To offer quality support we need all our customer on one of the last two versions of the software.
3. I believe it is short-sighted to opt out as 3Shape does a major software advancement every year. Why not be in for better, more efficient software with increased indications as they become available. The price of admission is well worth the cost.