subrisi
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Hi all,
I am just curious if you have issues with the software on Jensen Preciso.
I am on the phone with tech support almost twice a week, because I find EVERY fricking flaw in the system. I am so tired of it and have the feeling that I am the only one with issues. Since I have the newest updated version, I find almost everyday a limitation in the design software. Anything from missing material puck choices, not being able to mark margins, import crown into the puck because of missing milling boundaries to problems designing crown on two opposing arches because once you click off the lower arch to see the occlusion of the upper, the lower will not show up again when you click it on again. I could go on for the next half hour and I feel like I am getting on their black list by calling so often. I do ha a legit reason and they agree that there are problems, but some of them occur because I often have very odd cases to do.
I need to hear form you and your experiences with failures in the system.
Thanks
Angelika
I am just curious if you have issues with the software on Jensen Preciso.
I am on the phone with tech support almost twice a week, because I find EVERY fricking flaw in the system. I am so tired of it and have the feeling that I am the only one with issues. Since I have the newest updated version, I find almost everyday a limitation in the design software. Anything from missing material puck choices, not being able to mark margins, import crown into the puck because of missing milling boundaries to problems designing crown on two opposing arches because once you click off the lower arch to see the occlusion of the upper, the lower will not show up again when you click it on again. I could go on for the next half hour and I feel like I am getting on their black list by calling so often. I do ha a legit reason and they agree that there are problems, but some of them occur because I often have very odd cases to do.
I need to hear form you and your experiences with failures in the system.
Thanks
Angelika