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karlanm
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Even though I'm almost exclusively a denture lab, I've gotten into Implant dentures and figured it'd be nice to have a digital solution.
So I secured the funding and got exocad, after weighing all my options i decided on the perpetual license, but realized I basically bought a BMW (ie can't install anything myself, perpetual is a euphemism....or lie, and it's designed to inconvience their end users)
Wasn't informed there was no exe/msi installer, and a person would have to remotely login to my computer to accomplish this. This business model leaves a terrible taste in my mouth and means that if my reseller/exocad go out of business, capriciously decide not to support my older version, have employee shortage, or even if windows changes chip architecture and sunsets bug fix support (like mac from powerpc to intel to arm). I will be unable to install software i nearly paid $10k for.
So this software will only be useful for perhaps the next 10 years maximum. I own cars, lathes, and pieces of software which is twice that age.
What if my system goes down, i have to schedule a seance with a random exocad contractor.
Also, due to me asking for a copy of the ID for the tech logging into my system, it's like pulling teeth. Are military dental lab networks allowing people to remote login to their networks, sounds like a perfect blackmail opportunity for a hostile nation who only has to go after a tech unaffiliated with exocad
Understandable, software piracy is an issue, however when it inconviences your users more than the thieves, imho it's gone too far.
Exocad corporate told me: "what if you install it incorrectly" . Sweet talk me, give it to me straight, even beat around the bush, but don't lie to me.....
False advertising or no, what y'all think?
Information on Perpetual Licenses: While our Perpetual Licenses generally have unlimited validity, technical progress in hardware and software development can mean that these licenses cannot be used for an indefinite period. Since legacy licenses may not be compatible with new operating systems or computers, certain situations may require an upgrade to a current exocad software for secure operation. Example: The legacy license in question is only compatible with operating system versions for which the manufacturer no longer offers security updates.
So I secured the funding and got exocad, after weighing all my options i decided on the perpetual license, but realized I basically bought a BMW (ie can't install anything myself, perpetual is a euphemism....or lie, and it's designed to inconvience their end users)
Wasn't informed there was no exe/msi installer, and a person would have to remotely login to my computer to accomplish this. This business model leaves a terrible taste in my mouth and means that if my reseller/exocad go out of business, capriciously decide not to support my older version, have employee shortage, or even if windows changes chip architecture and sunsets bug fix support (like mac from powerpc to intel to arm). I will be unable to install software i nearly paid $10k for.
So this software will only be useful for perhaps the next 10 years maximum. I own cars, lathes, and pieces of software which is twice that age.
What if my system goes down, i have to schedule a seance with a random exocad contractor.
Also, due to me asking for a copy of the ID for the tech logging into my system, it's like pulling teeth. Are military dental lab networks allowing people to remote login to their networks, sounds like a perfect blackmail opportunity for a hostile nation who only has to go after a tech unaffiliated with exocad
Understandable, software piracy is an issue, however when it inconviences your users more than the thieves, imho it's gone too far.
Exocad corporate told me: "what if you install it incorrectly" . Sweet talk me, give it to me straight, even beat around the bush, but don't lie to me.....
False advertising or no, what y'all think?
Information on Perpetual Licenses: While our Perpetual Licenses generally have unlimited validity, technical progress in hardware and software development can mean that these licenses cannot be used for an indefinite period. Since legacy licenses may not be compatible with new operating systems or computers, certain situations may require an upgrade to a current exocad software for secure operation. Example: The legacy license in question is only compatible with operating system versions for which the manufacturer no longer offers security updates.