AG Introduces New MUST SEE CAD CAM Lineup

[Affinity]

Thats disappointing. Not sure why someone would spend the big bucks for a machine that the software rarely gets updated. Even if this is a big upgrade, the mind software is more than a year behind exocads latest updates...

 

[zero_zero]

With 750KW we could probably mill an entire disc in 2 minutes.

Sure, and with 1.5MW we could probably mill and entire disk in 1 minute...

 

[CoolHandLuke]

with 750Kw youd be using more power to cut the puck than was used to press the puck.

 

[Sam-CAP]

Thats disappointing. Not sure why someone would spend the big bucks for a machine that the software rarely gets updated. Even if this is a big upgrade, the mind software is more than a year behind exocads latest updates...

Hello Affinity,

As far as I understand the AG Mind software is always only a month or two behind standard ExoCAD, a year seems a bit extreme. Have you called into AG to see if there is an update or the status of your license? I'd be happy to connect you with the right people if you need help looking into this.

 

[Affinity]

I have build 5630 from 6/1/2015 .. There are no updates on the updater, so if Im supposed to get them somewhere else it would be nice to know. Almost a year and a half. Newest exocad update was released a week ago.

 

[zero_zero]

I have build 5630 from 6/1/2015 .. There are no updates on the updater, so if Im supposed to get them somewhere else it would be nice to know. Almost a year and a half. Newest exocad update was released a week ago.

Yeah, good luck with branded versions...there's always a push to sell ya the latest iterations vs. upgrading/supporting your existing one...

 

[Affinity]

I also wonder how you sign up for dentalshare, its on my computer, but no idea how to sign up for it.. I think every reseller has their own login? Is it even possible with ceramill?

 

[2thm8kr]

I also wonder how you sign up for dentalshare, its on my computer, but no idea how to sign up for it.. I think every reseller has their own login? Is it even possible with ceramill?

I tried to help someone configure AG exocad to use dental share. It is missing all of the files for it in the software. Never found out if they got it to work. They sorta dropped off the map.

 

[Affinity]

well it opens and runs, but I dont have a login..

 

[2thm8kr]

well it opens and runs, but I dont have a login..

 

[Affinity]

yeah i dont get that screen, just the 'ftp' transfer window screen.

 

[2thm8kr]

yeah i dont get that screen, just the 'ftp' transfer window screen.

I think there is some info in the exo users group about this. The config files are missing in AG software.

 

[Affinity]

Im not trying to be a troublemaker or 'squeaky wheel' really.. its disappointing that the people selling the product here dont even know when the updates come out. If im wrong I will go in the virtual stockades! I love my machine, but enough of the nickel and dime, proprietary BS. I know AG has gotten away from that model, but has still left previous users in the cold.

 

[2thm8kr]

I don't mind trouble makers and squeaky wheels, that's how things get done or changed.

 

[BobCDT]

Yeah, good luck with branded versions...there's always a push to sell ya the latest iterations vs. upgrading/supporting your existing one...

Just to share from the support side of the tracks, We need you to upgrade your software for us to support it. Consider how difficult it is to just support the latest version. If we had to support 4-5 years of different software releases it would be impossible. If your interested in best support, you should follow releases when your support network recommends you do so.

 

[zero_zero]

If your interested in best support, you should follow releases when your support network recommends you do so.

Unless you position yourself, that you're not reliant on any kind of support...

 

[BobCDT]

Unless you position yourself, that you're not reliant on any kind of support...

I totally agree with you. However, most of us DT's are not all that computer savy. Looking at the number of tech support calls we take in on a daily basis is proof. We now have 31 full time tech support staff and it's bairly enough. I think quality tech support is a must for the vast majority of digital labs. Those that use it love it and would not function nearly as well without it.

 

[lucky54]

Comming soon sorry in German

https://www.amanngirrbach.com/index.php?id=23&news=c2cmlH2C&no_cache=1&L=2