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YMS96
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When this scanner and software reach its full potential it will be a very impressive piece of kit.
We were sold it at the IDS 2009, but what they claimed it was capable of and what it actually did was worlds apart. We were initially very disappointed.
Gradually it is getting better but we seem to find bug after bug and the UK support could be much better.
I'm sorry..that sucks. I could say that about any piece of hardware - put together phony list of features and promises and keep telling everyone 'it's coming'. Is it still not delivering what was advertised? How do they even get away with that??