Smithwick0208
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I would recommend accepting all cases, even if you don't think the scan will be usable. The downfall to Trios is that once a case is rejected, the only way to get it back is to have the doctor resend it. I just put them all in an archive folder, just in case the doctor wants to see why the case is not workable later on. Would be nice if Trios had a cloud storage like 3M, Itero, etc.