Looking into buying a Scanner

[Gru]

So it appears the Medit and the DOF scanners both use exocad and are both made in Korea. Anybody ever have a problem with having a repair done? The Open Technologies scanner is made in Italy...any problem in getting repairs done on it? Are there service centers in the US for these things? Free loaners while waiting on repair?

Yes, as 2th said, I have it on good authority that the Koreans have or will have repair facilities in the U.S for both.

 

[rkm rdt]

Maybe it was the dude doing the demo.

 

[Drizzt]

I just watched the Hybrid scan and exocad design demo.

I think I fell asleep.
very slow, no wonder you guys work weekends.

lol !!!!

 

[zero_zero]

I just watched the Hybrid scan and exocad design demo.

I think I fell asleep.
very slow, no wonder you guys work weekends.

Watching exo videos... are we ? Can you say: future turncoat ?

 

[rkm rdt]

Watching exo videos... are we ? Can you say: future turncoat ?

Not any more. It looks painful.

The crown under the partial required 2 parts on you tube. It was like watching Batman reruns.

 

[Getoothachopper]

The big wooden crate arrived yesterday with my new Hybrid ( It made me smile that such a technical piece of equipment was in a box that had the lid nailed on ) I'm upgrading from a '2014 blue'. Got to use it today ,,,,,,fast, quiet and the quality and textures of the scan are beautiful . Damn ! I think i'm in love .

 

[Torquadon]

We have 2015 blue and D810. I love blue, 3Shape one big advantage is dental manager application, other than that Medit is so much better.

 

[awhurst011]

Who do you recommend purchasing a Medit through?

 

[Torquadon]

It kind of depends on what you want to do, mostly regarding outsourcing. For what we do, which is mostly milling in house, I would buy Medit.

 

[Car 54]

Torquadon, is there more clicking and ticking with Medit to scan or design, compared to 3Shape?

 

[awhurst011]

Right now we mill Emax and Empress in house with an E4d mill. Would I be able to connect the exocad software with the E4d mill. Zirconia is outsourced since we don't have a sintering oven.

 

[2thm8kr]

Right now we mill Emax and Empress in house with an E4d mill. Would I be able to connect the exocad software with the E4d mill. Zirconia is outsourced since we don't have a sintering oven.

Yes, but you need a special software from E4D called Job Supplier.

 

[Getoothachopper]

Torquadon, is there more clicking and ticking with Medit to scan or design, compared to 3Shape?

Clicking & Ticking is my favorite part .....I have to feel like i'm earning my money , lol

 

[Daniel Domagala DDS MS]

I have the experience. My scanner was making a funny noise detected by the trainer who came out to our lab. I would have no idea and the scanner sounded ok to me. The company has people in the US who take care of all kinds of issues from training ( should you need additional time like us ) to troubleshooting. The company has learned the American way of taking care of their customers. I enjoy our scanner a lot. NOT ALL RESELLERS ARE THE SAME as I've learned the hard way. The product is great and the company stands behind it. I'd be happy to give you names to deal with should you be interested to buy one. Hope that helps. Dr Domagala

 

[Daniel Domagala DDS MS]

Yes, as 2th said, I have it on good authority that the Koreans have or will have repair facilities in the U.S for both.

I have the experience. My scanner was making a funny noise detected by the trainer who came out to our lab. I would have no idea and the scanner sounded ok to me. The company has people in the US who take care of all kinds of issues from training ( should you need additional time like us ) to troubleshooting. The company has learned the American way of taking care of their customers. I enjoy our scanner a lot. NOT ALL RESELLERS ARE THE SAME as I've learned the hard way. The product is great and the company stands behind it. I'd be happy to give you names to deal with should you be interested to buy one. Hope that helps. Dr Domagala

 

[CoolHandLuke]

Right now we mill Emax and Empress in house with an E4d mill. Would I be able to connect the exocad software with the E4d mill. Zirconia is outsourced since we don't have a sintering oven.

yes, but mind that you will need to fiddle with intaglio surface settings to design with parameters correct for the E4d, in 3shape this took me about 20 units to get down pat because i didnt want to use the big bur. but between unit breakage and bur breakage, it seems the big bur is the only viable intaglio tool, which has made adaptation more of a pain.

the trick is to design it tight, and set the mill to Overmill the intaglio. fits will now be correct without leaving ultraminimal space in critical areas.

 

[Radu]

DOF all the way

Yeah right...

If DOF will open a lab, they will go for a Hybrid.



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[Glenn Kennedy]

So it appears the Medit and the DOF scanners both use exocad and are both made in Korea. Anybody ever have a problem with having a repair done? The Open Technologies scanner is made in Italy...any problem in getting repairs done on it? Are there service centers in the US for these things? Free loaners while waiting on repair?

Medit has a repair center in the US and we offer a hot-swap program. In the rare case that you need to send your scanner in for repair we will ship a loaner unit to use in your lab. The goal is to minimize downtime for our customers. We offer a 2 year warranty on the Hybrid scanner when you register the unit.

 

[Glenn Kennedy]

DOF repaired here. Rumors of repair facility in Cali for Medit, but haven't been confirmed.

Confirmed. Medit has a repair center in California.

 

[rkm rdt]

Confirmed. Medit has a repair center in California.

Finally got around to cleaning out the garage Glen ?