well that's a frigging joke... tried doing a split file with Nobel yet? better roll the software back 3 years.
ask your rep why you can't angle the screw channel back 5 Deg with Nobel set up in the order? or why you have 15 validation errors when you try to checkout... the answer (straight from the top) we are working on it... but we probably won't work on split files because they don't do them that often in Europe.
my best response is my action... out of the last 200 abutments I've probably sent them 3 files... a Ti 3.0 and 2 Zir Branemarks. (simply because no one in my corner does them)
BUT the good news? they really are no longer "special"
their pricing isn't competitive, and their service bites ass.
but... as always, your experience may vary.
<-- Nobel HQ