MAFCDL
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Hello laboratory braintrust -
We are about to start discussing a project in-house that will be a HUGE undertaking - but before we do, I want to make sure no one else has found a solution???
Here is the situation -
Our lab has seen a pretty solid and steady adoption of IOS from our accounts - however, we have also been on-boarding a solid number of new clients who still use analog methods. As a result, my front office is now importing RX's from 5 different IOS systems. Overall, not a HUGE deal, but when this data entry is added on top of a growing number of traditional RX's coming in, the time starts to add up. Printing all of the incoming cases from 3shape, iTero, Cerec, Medit, and carestream has become a time-consuming daily event. If they all allowed batch printing like iTero does, then we would be golden - but no. My hope was that as our IOS numbers increased our traditional work would decrease - but our sales crew is bringing in 3-5 new accounts each month and on average only one of them is using IOS...
Our front office does nothing with the scans themselves - just prints the work order and creates the case in our lab management system. The scans are reviewed/accepted by our CAD department at a later time. yes, I could hire more bodies to get the work done - but thats not usually how we roll. Our focus is on efficiency and technology-based solutions.
My plan is to have a software written that monitors each IOS portal and accepts the incoming cases and automatically prints the RX - this small task multiplied across the dozens of new IOS cases each day would save huge time/money - so the cost is not a concern. Its just simply not an easy program to write...
Please tell me i'm blind and that something like this is already out there just waiting to be purchased...or maybe someone has found a simpler solution?
Thanks in advance for any ideas at all you have...
I hope everyone is pacing themselves during the end of the year rush, and getting ready to take some well deserved down-time with family and friends.
Merry Holidays and Happy Christmas.
We are about to start discussing a project in-house that will be a HUGE undertaking - but before we do, I want to make sure no one else has found a solution???
Here is the situation -
Our lab has seen a pretty solid and steady adoption of IOS from our accounts - however, we have also been on-boarding a solid number of new clients who still use analog methods. As a result, my front office is now importing RX's from 5 different IOS systems. Overall, not a HUGE deal, but when this data entry is added on top of a growing number of traditional RX's coming in, the time starts to add up. Printing all of the incoming cases from 3shape, iTero, Cerec, Medit, and carestream has become a time-consuming daily event. If they all allowed batch printing like iTero does, then we would be golden - but no. My hope was that as our IOS numbers increased our traditional work would decrease - but our sales crew is bringing in 3-5 new accounts each month and on average only one of them is using IOS...
Our front office does nothing with the scans themselves - just prints the work order and creates the case in our lab management system. The scans are reviewed/accepted by our CAD department at a later time. yes, I could hire more bodies to get the work done - but thats not usually how we roll. Our focus is on efficiency and technology-based solutions.
My plan is to have a software written that monitors each IOS portal and accepts the incoming cases and automatically prints the RX - this small task multiplied across the dozens of new IOS cases each day would save huge time/money - so the cost is not a concern. Its just simply not an easy program to write...
Please tell me i'm blind and that something like this is already out there just waiting to be purchased...or maybe someone has found a simpler solution?
Thanks in advance for any ideas at all you have...
I hope everyone is pacing themselves during the end of the year rush, and getting ready to take some well deserved down-time with family and friends.
Merry Holidays and Happy Christmas.