Straumann, or a rep that used to work there, sent over the needed files through an email over a year ago. I went through and hovered over files until I found ones that included the description of "installwizard" or "setup" and then found similar icons. It took me three tries to find everything so it worked. The first was to set up CodiagnostiX itself but it wouldn't recognize the license. There was a term, or name, that I can't remember offhand, that was included in the popup saying the license wasn't valid that I found in a file name so I clicked on that, and it worked to recognize the dongle. But.... the program kept shutting down immediately. The third pass through found a setup for the updater. Once it pulled the updates over, it worked just fine.
As far as computers go, I don't know a ton, but after removing a couple of viruses, doing basic pc set ups, and learning the CAD programs here, I'm used as the resident IT person....without the appropriate pay of course ....lol... it's just that the people I work with know so little that they think I can handle all the problems.
He still hasn't tried to import new files yet but says it''ll work just fine.
Fingers still crossed. It was a new learning experience if nothing else.