McTechnician
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We've recently had a few implant cases returned to us due to the restoration being open, but it has been fitting tight in lab on the models. We are struggling to find the issue and figured I'd turn to DLN to see if anyone has dealt with similar problems in the past. I'll try and provide as much info as I can about the situation but any direction to start digging for a solution would be great:
We're not sure if its a scanning issue or something in our process. We've been told by Itero reps that the new Lumina scanner has had some small issues with implant fit, but at least one of the doctors is using the Element still. Considering nothing has really changed on our end, aside from recalibrating some of our machines we are at a loss for at which step in the process the issue is occuring.
- Only been happening with 2 Dr.s specifically
- Restorations are tight on models but open in mouth
- Haven't had these issues with any standard crowns/models, only implants
- Haven't changed workflows or any materials in our process.
- Fit has been good for analogs and they are fully seated
We're not sure if its a scanning issue or something in our process. We've been told by Itero reps that the new Lumina scanner has had some small issues with implant fit, but at least one of the doctors is using the Element still. Considering nothing has really changed on our end, aside from recalibrating some of our machines we are at a loss for at which step in the process the issue is occuring.