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Lab talk, the good, the bad, and the ugly
Dental-CAD
Exocad training pricing
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<blockquote data-quote="Andrew Priddy" data-source="post: 348840" data-attributes="member: 12977"><p>im in pretty much the same boat as your guy that needs training...</p><p>im also pretty sure we have the same reseller.</p><p></p><p>to keep the cost down, we are also without support, it's what we had to do. with that said, training with "their guy" was ridiculously expensive...</p><p>worth it? no, not to me. in our case, we are starting "new", and won't have cases come in that are beyond the scope of what I can now do, and there is no way I could have switched to EXO if this were already a producing lab, it would be suicide imo.</p><p></p><p>im in no way implying that support isn't worth it. my definition of support and ridiculously priced training I can get thru videos are 2 different things.. that said, charge what will keep you engaged, or don't.</p><p></p><p>I understand he wants to pay for help, he wants you available when he needs you. I fully get it, there is an awful lot of value in it from his standpoint, so don't undersell yourself.</p><p></p><p>now, as others have said, help him out, it'll come back to you, it always does. once he is up to speed, charge for advanced training/support.</p><p>charge what will keep you from being resentful when you've got a ****-ton on your plate and the phone rings at the most inopportune moment. imo</p></blockquote><p></p>
[QUOTE="Andrew Priddy, post: 348840, member: 12977"] im in pretty much the same boat as your guy that needs training... im also pretty sure we have the same reseller. to keep the cost down, we are also without support, it's what we had to do. with that said, training with "their guy" was ridiculously expensive... worth it? no, not to me. in our case, we are starting "new", and won't have cases come in that are beyond the scope of what I can now do, and there is no way I could have switched to EXO if this were already a producing lab, it would be suicide imo. im in no way implying that support isn't worth it. my definition of support and ridiculously priced training I can get thru videos are 2 different things.. that said, charge what will keep you engaged, or don't. I understand he wants to pay for help, he wants you available when he needs you. I fully get it, there is an awful lot of value in it from his standpoint, so don't undersell yourself. now, as others have said, help him out, it'll come back to you, it always does. once he is up to speed, charge for advanced training/support. charge what will keep you from being resentful when you've got a ****-ton on your plate and the phone rings at the most inopportune moment. imo [/QUOTE]
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Lab talk, the good, the bad, and the ugly
Dental-CAD
Exocad training pricing
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