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<blockquote data-quote="Brett Hansen CDT" data-source="post: 223685" data-attributes="member: 3194"><p>I had a doctor call me at the beginning of the year and tell me that he was looking at his lab bill for 2015 and he was wondering if I would give him a discount for all the work he sends our lab. He said that our quality is better than any other labs in town he has tried, but that we were more expensive. I explained to him that in order for our quality to remain at a satisfactory level, we need to be able to pay a wage that will attract and keep good employees. He immediately changed the subject to ask how my Christmas was.</p><p></p><p>One of the first things I learned from the discussions of this site was not to compete on price.</p></blockquote><p></p>
[QUOTE="Brett Hansen CDT, post: 223685, member: 3194"] I had a doctor call me at the beginning of the year and tell me that he was looking at his lab bill for 2015 and he was wondering if I would give him a discount for all the work he sends our lab. He said that our quality is better than any other labs in town he has tried, but that we were more expensive. I explained to him that in order for our quality to remain at a satisfactory level, we need to be able to pay a wage that will attract and keep good employees. He immediately changed the subject to ask how my Christmas was. One of the first things I learned from the discussions of this site was not to compete on price. [/QUOTE]
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