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<blockquote data-quote="BobCDT" data-source="post: 258845" data-attributes="member: 3119"><p>Honestly, I am in a position at Zahn where I know upset customers are a concern all the way up the ladder. This is discussed frequently and much time is put into understanding it. I have just sent an email to several decision makers on possible fixes of the problems brought to light in this thread. I'm anticipating and hopeful for a review meeting of this thread next week. </p><p>I also see that you guys that are unhappy are not asking for a set of all on 4's with 12mm of space from Zahn. What is being asked is reasonable. We, Zahn just need to figure out how to provide it. </p><p>I just checked out your other thread. I can confirm with 100% that this is just a rumor. There is currently zero intent of a Zahn DSG partnership to be involved in the lab business. DSG is in the space and Zahn currently provides them with products to support production. The same relationship we want to have with all of you, no more no less.</p></blockquote><p></p>
[QUOTE="BobCDT, post: 258845, member: 3119"] Honestly, I am in a position at Zahn where I know upset customers are a concern all the way up the ladder. This is discussed frequently and much time is put into understanding it. I have just sent an email to several decision makers on possible fixes of the problems brought to light in this thread. I'm anticipating and hopeful for a review meeting of this thread next week. I also see that you guys that are unhappy are not asking for a set of all on 4's with 12mm of space from Zahn. What is being asked is reasonable. We, Zahn just need to figure out how to provide it. I just checked out your other thread. I can confirm with 100% that this is just a rumor. There is currently zero intent of a Zahn DSG partnership to be involved in the lab business. DSG is in the space and Zahn currently provides them with products to support production. The same relationship we want to have with all of you, no more no less. [/QUOTE]
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