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Lab talk, the good, the bad, and the ugly
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<blockquote data-quote="doug" data-source="post: 165259" data-attributes="member: 1835"><p>Used Nowak once and that's it? Did you call and tell them about your bad experience? No going to defend them, but if they don't know that you had a problem they can't fix it. I'm a relationship based consumer. My vendors get the good and bad from me. It took Jensen a long time to recover from losing my rep of 20 years. They had to work for me to refer people to them.</p></blockquote><p></p>
[QUOTE="doug, post: 165259, member: 1835"] Used Nowak once and that's it? Did you call and tell them about your bad experience? No going to defend them, but if they don't know that you had a problem they can't fix it. I'm a relationship based consumer. My vendors get the good and bad from me. It took Jensen a long time to recover from losing my rep of 20 years. They had to work for me to refer people to them. [/QUOTE]
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Lab talk, the good, the bad, and the ugly
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