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What would you do?
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<blockquote data-quote="JMN" data-source="post: 264723" data-attributes="member: 8469"><p>What kind of relationship was there before this Houdini act is a big factor.</p><p></p><p>It would depend on if they had given any reason, or just quit calling one day. I'd be wary of them using it as a barganing tool, and probably go in person no matter what. Get a feel of the place and see what has changed.</p><p></p><p>If there never was anything like an 'exit interview', find out from the front desk staff when would be good to drop in for an in person hand-off and to see what issue they had, aside from price.</p><p></p><p>If they had articulated any reasons, real reasons, take it as a win that they are seeing more problems elsewhere.</p><p></p><p>And, in all honesty, this is what I'd like to think I'd do.</p></blockquote><p></p>
[QUOTE="JMN, post: 264723, member: 8469"] What kind of relationship was there before this Houdini act is a big factor. It would depend on if they had given any reason, or just quit calling one day. I'd be wary of them using it as a barganing tool, and probably go in person no matter what. Get a feel of the place and see what has changed. If there never was anything like an 'exit interview', find out from the front desk staff when would be good to drop in for an in person hand-off and to see what issue they had, aside from price. If they had articulated any reasons, real reasons, take it as a win that they are seeing more problems elsewhere. And, in all honesty, this is what I'd like to think I'd do. [/QUOTE]
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