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<blockquote data-quote="drm313mac" data-source="post: 91078" data-attributes="member: 5830"><p>The $300 denture: Is quality possible @ this price? The office manager will try to upsell to a better denture, say @ $525, one where we actually show a profit. If she succeeds, fine, and if $300 is all that customer can afford, okay as well. Why? (1) we are providing a needed service, and (2) the difference between what they pay and the full price of the denture is a tax write-off, offsetting taxation elsewhere.</p><p>Generally speaking, we upsell to the next model.</p><p></p><p>Performing: One tech per customer ensures accountability as well as reduces communications errors. That one tech is with me when I do the impressions, and AJ, state law says I must do the single final impression, but any other can do the preliminary impressions. I checked on this. As the PVS system is easy to learn, I do the facebow, as well as any tracing needed. If say Tech X has a lot more post-delivery adjustments, we know that somewhere there is an issue. Also, I make a point of speaking with each customer.</p><p></p><p>Vacation and illness, well, hopefully not. Later, I will employ other dentists, partly for this, partly to cover all the surgeries.</p><p></p><p>Franchise: I intend to expand, but I will retain ownership. You will say that docs will not go with this. I disagree. I pay the doc a guarantee minimum each day, plus so much for each surgery, etc. A doc can easily pull an upper 6-figure income on 4 days per week, assuming a very busy practice.</p><p></p><p>Digital dentures: We deliver in ~48 - 72 hours, and less. Our quality far surpasses theirs, and our price is lower than they can go for comparable quality. For the foreseeable future, I do not see an impact.</p></blockquote><p></p>
[QUOTE="drm313mac, post: 91078, member: 5830"] The $300 denture: Is quality possible @ this price? The office manager will try to upsell to a better denture, say @ $525, one where we actually show a profit. If she succeeds, fine, and if $300 is all that customer can afford, okay as well. Why? (1) we are providing a needed service, and (2) the difference between what they pay and the full price of the denture is a tax write-off, offsetting taxation elsewhere. Generally speaking, we upsell to the next model. Performing: One tech per customer ensures accountability as well as reduces communications errors. That one tech is with me when I do the impressions, and AJ, state law says I must do the single final impression, but any other can do the preliminary impressions. I checked on this. As the PVS system is easy to learn, I do the facebow, as well as any tracing needed. If say Tech X has a lot more post-delivery adjustments, we know that somewhere there is an issue. Also, I make a point of speaking with each customer. Vacation and illness, well, hopefully not. Later, I will employ other dentists, partly for this, partly to cover all the surgeries. Franchise: I intend to expand, but I will retain ownership. You will say that docs will not go with this. I disagree. I pay the doc a guarantee minimum each day, plus so much for each surgery, etc. A doc can easily pull an upper 6-figure income on 4 days per week, assuming a very busy practice. Digital dentures: We deliver in ~48 - 72 hours, and less. Our quality far surpasses theirs, and our price is lower than they can go for comparable quality. For the foreseeable future, I do not see an impact. [/QUOTE]
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