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Lab talk, the good, the bad, and the ugly
Dental-CAM
ROLAND 53dc vs PM5 or 7 or vhf K5+
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<blockquote data-quote="tuyere" data-source="post: 360166" data-attributes="member: 26916"><p>...and FWIW, we've had very poor experiences with VHF mills at the service level, and I've heard the same from other labs in our orbit. God help you if you need anything from VHF beyond what your vendor can provide, they have extremely poor responsiveness and enthusiasm for solving your issues and are very quick to say you're doing something wrong. Like, I've had them dig in and try to argue with us or our vendor intermediary about stuff instead of just working with you, it makes you wonder what you shelled out for. Roland is much better about this, case in point they have a rep who's reached out to me about issues on this very forum. They'll work with you to figure out whatever, beyond what they strictly 'have to' do for end users directly (vs the vendor).</p></blockquote><p></p>
[QUOTE="tuyere, post: 360166, member: 26916"] ...and FWIW, we've had very poor experiences with VHF mills at the service level, and I've heard the same from other labs in our orbit. God help you if you need anything from VHF beyond what your vendor can provide, they have extremely poor responsiveness and enthusiasm for solving your issues and are very quick to say you're doing something wrong. Like, I've had them dig in and try to argue with us or our vendor intermediary about stuff instead of just working with you, it makes you wonder what you shelled out for. Roland is much better about this, case in point they have a rep who's reached out to me about issues on this very forum. They'll work with you to figure out whatever, beyond what they strictly 'have to' do for end users directly (vs the vendor). [/QUOTE]
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Lab talk, the good, the bad, and the ugly
Dental-CAM
ROLAND 53dc vs PM5 or 7 or vhf K5+
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