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Lab talk, the good, the bad, and the ugly
Dental-CAD
Nobel ASC rotated orientation
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<blockquote data-quote="npdynamite" data-source="post: 353167" data-attributes="member: 11802"><p>I would try getting ahold of someone in their milling center in New Jersey. It's been a few years but in my experience people at the milling center might actually take a look at the problem and see what might have happened. If you call the main support they will make up things about the file being corrupted, or 3shape has something locked so they couldn't have known, or they might say the whole system is automated and no human hands were involved so it couldn't possibly be their fault. My experience is also to do as much QC and diagnostics as is possible on your end because honesty wasn't their strong suite.</p><p></p><p>On another note, if the scan body is Elos, which I would guess it is for Nobel, compare the scan body used to a new one, or another of the same platform if you don't have a new one available. The scan part and the ti base part can become separated over time and I don't know if when that happens the clocking can also become off.</p></blockquote><p></p>
[QUOTE="npdynamite, post: 353167, member: 11802"] I would try getting ahold of someone in their milling center in New Jersey. It's been a few years but in my experience people at the milling center might actually take a look at the problem and see what might have happened. If you call the main support they will make up things about the file being corrupted, or 3shape has something locked so they couldn't have known, or they might say the whole system is automated and no human hands were involved so it couldn't possibly be their fault. My experience is also to do as much QC and diagnostics as is possible on your end because honesty wasn't their strong suite. On another note, if the scan body is Elos, which I would guess it is for Nobel, compare the scan body used to a new one, or another of the same platform if you don't have a new one available. The scan part and the ti base part can become separated over time and I don't know if when that happens the clocking can also become off. [/QUOTE]
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Lab talk, the good, the bad, and the ugly
Dental-CAD
Nobel ASC rotated orientation
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