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DP3000 error
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<blockquote data-quote="stueck9356" data-source="post: 102159" data-attributes="member: 10082"><p>Hey guys. This is my first post so please only make a little fun of me!</p><p></p><p>Here is our problem. We purchased a DP3000 about 18 months ago from a local reseller. They are only about an hour away so we figured we would get quick tech support if we needed. Well we have used them, and let me tell you close proximity doesn't help one bit in getting a tech out here. Regardless, I am on here and hoping to learn a bit about our printer.</p><p></p><p>We only print about 50 cases a day, copings, bridges, full contour, the occasional tie fighter or death star, etc. We only use one part every 2 weeks or so.</p><p></p><p>Currently, I am trying to get a print going. Twice now, it has errors out with</p><p></p><p>ABORT - HMS WIPE ERROR</p><p></p><p>Here is a bit of the log</p><p></p><p>[CODE]Wed 04/10/13 14:59:44 TCP STORE_FILE 0 File:C:\ProJet\Bin\..\work\11676632.ctl</p><p>Wed 04/10/13 14:59:48 TCP SEND_JOB 0 10.0.0.113: scan@scan-pc2-0270</p><p>Wed 04/10/13 15:01:14 DEBUG BTN_PRESSED 1 Online Pressed</p><p>Wed 04/10/13 15:01:14 BUILD WAIT_READY 0 </p><p>Wed 04/10/13 15:01:14 DEBUG TEMP_STATE_CHANGE 4 Adapter Build</p><p>Wed 04/10/13 15:01:15 DSP LOCAL_LOG 0 Realtime GO_TO_BUILD</p><p>Wed 04/10/13 15:01:15 DSP LOCAL_LOG 0 Machine Off Time Sets Delay</p><p>Wed 04/10/13 15:01:15 DSP LOCAL_LOG 0 Jetstack Delay = 10 Minutes</p><p>Wed 04/10/13 15:01:15 BUILD PRE_JOB_CHECKS 0 </p><p>Wed 04/10/13 15:01:17 DEBUG BTN_PRESSED 11 Yes Pressed</p><p>Wed 04/10/13 15:01:19 DEBUG NOTICE 0 Send Parameters To DSP</p><p>Wed 04/10/13 15:01:19 DSP LOG 0 Servo Enabled by PC</p><p>Wed 04/10/13 15:01:19 DSP LOG 0 Try to servo X at 26.1999</p><p>Wed 04/10/13 15:01:19 BUILD HOME_XY 0 </p><p>Wed 04/10/13 15:01:20 DSP LOG 0 Home X</p><p>Wed 04/10/13 15:01:20 DSP LOG 0 Detected X Limit</p><p>Wed 04/10/13 15:01:20 DSP LOG 0 Home Y</p><p>Wed 04/10/13 15:01:21 DSP LOG 0 Detected Y Limit</p><p>Wed 04/10/13 15:01:22 BUILD HOME_Z 0 </p><p>Wed 04/10/13 15:01:22 DSP LOG 0 Home Z</p><p>Wed 04/10/13 15:02:54 DSP LOG 0 Z Right Limit Detected</p><p>Wed 04/10/13 15:02:54 DSP LOG 0 Z Left Limit Detected</p><p>Wed 04/10/13 15:02:54 DSP LOG 0 Delta Z set to -0.020000</p><p>Wed 04/10/13 15:02:55 BUILD ONLINE 0 </p><p>Wed 04/10/13 15:02:55 PREP CTL_COMBINE_JOBS 0 </p><p>Wed 04/10/13 15:02:55 PREP OPEN_FILES 0 Build Style: UHD</p><p>Wed 04/10/13 15:02:55 DSP LOG 0 DSP Comm Reset by PC</p><p>Wed 04/10/13 15:02:55 DEBUG PARAM_CHANGE 0 LoadBuildStyle: UHD COLUMN</p><p>Wed 04/10/13 15:02:55 DEBUG NOTICE 0 Send Parameters To DSP</p><p>Wed 04/10/13 15:02:55 DEBUG NOTICE 0 Read and updated ini parameters. Cure Passes = 10</p><p>Wed 04/10/13 15:02:56 DEBUG NOTICE 0 Setting resolution mode to (PP) 2</p><p>Wed 04/10/13 15:02:56 DEBUG NOTICE 0 Send Parameters To DSP</p><p>Wed 04/10/13 15:02:56 DSP LOG 0 SetResolutionMode : 2</p><p>Wed 04/10/13 15:02:56 PREP CTL_INITIALIZE 2 Input File: C:\ProJet\Bin\..\work\11676632.ctl, Support Type: ORIGINAL, Minimum Supports: 0.110000</p><p>Wed 04/10/13 15:03:54 PREP CTL_FINISH_SUPPORTS 0 </p><p>Wed 04/10/13 15:03:54 PREP CTL_GET_INITIAL_TOKENS 0 MaxX = 2.27 MaxY = 7.07</p><p>Wed 04/10/13 15:08:16 DEBUG TEMP_STATE_CHANGE 6 Jetstack Delay; Delay: 10</p><p>Wed 04/10/13 15:18:16 DEBUG TEMP_STATE_CHANGE 7 Control Build; Delay: 10</p><p>Wed 04/10/13 15:18:25 DEBUG TEMP_STATE_CHANGE 7 Control Build; Delay: 10</p><p>Wed 04/10/13 15:18:25 DSP LOCAL_LOG 0 Realtime READY_TO_BUILD</p><p>Wed 04/10/13 15:18:26 BUILD PRE_BUILD 0 </p><p>Wed 04/10/13 15:18:26 BUILD BLD_HEAD_CLEANING 0 </p><p>Wed 04/10/13 15:18:27 HMS WIPE_INITIATE 0 Materials Present - Head Cleaning Initiated</p><p>Wed 04/10/13 15:18:27 HMS WIPE_MOVE_Z_TO_PICKUP 0 Beginning Printhead Maintenance</p><p>Wed 04/10/13 15:19:14 HMS WIPE_CYCLE_START_STATE 0 </p><p>Wed 04/10/13 15:19:17 DSP LOG 0 X Following Error, Error Value = 0.101376 Encoder = -0.007500</p><p>Wed 04/10/13 15:19:17 HMS WIPE_ERROR_STATE 0 Position error - was -0.006667, expected 22.600000 during state HMS </p><p>Wed 04/10/13 15:19:17 HMS WIPE_ERROR_STATE_2 0 Error 6 During Printhead Maintenance</p><p>Wed 04/10/13 15:19:17 DEBUG NOTICE 0 Exiting HeadCleaning(). Error reported is : 27 Abort is 0</p><p>Wed 04/10/13 15:19:17 BUILD NON_BUILD_ERROR 27 HMS WIPE ERROR. ABORTING</p><p>Wed 04/10/13 15:19:18 PREP ABORTED 0 </p><p>Wed 04/10/13 15:19:18 PREP COMPLETE 0 </p><p>Wed 04/10/13 15:19:18 PREP IDLE 0 </p><p>Wed 04/10/13 15:19:18 BUILD NON_BUILD_FATAL_ERROR 0 </p><p>Wed 04/10/13 15:19:18 DEBUG TEMP_STATE_CHANGE 3 Control Conserve</p><p>Wed 04/10/13 15:19:19 DSP LOCAL_LOG 0 Realtime GO_TO_ERROR</p><p>Wed 04/10/13 15:19:19 DSP LOCAL_LOG 0 Control Conserve Temperature</p><p>Wed 04/10/13 16:49:19 DEBUG TEMP_STATE_CHANGE 9 Control Error</p><p>Wed 04/10/13 16:49:19 DSP LOCAL_LOG 0 Conserve Time Expired</p><p>Wed 04/10/13 16:49:19 DSP LOCAL_LOG 0 Control Cold Temperature</p><p>Wed 04/10/13 16:49:19 DSP LOCAL_LOG 0 Reservoir = 93.8</p><p>Wed 04/10/13 16:49:19 DSP LOCAL_LOG 0 Adapter = 46.9</p><p>Wed 04/10/13 16:49:19 DSP LOCAL_LOG 0 Jetstack1 = 45.6</p><p>Wed 04/10/13 16:49:19 DSP LOCAL_LOG 0 Jetstack2 = 46.0</p><p>Wed 04/10/13 16:49:19 DSP LOCAL_LOG 0 Roller = 46.3</p><p>Wed 04/10/13 16:49:19 DSP LOCAL_LOG 0 Trough = 45.1</p><p>Wed 04/10/13 16:49:20 DSP LOCAL_LOG 0 Preheat1 = 65.1</p><p>Wed 04/10/13 16:49:20 DSP LOCAL_LOG 0 Preheat2 = 55.1</p><p>Wed 04/10/13 16:49:20 DSP LOCAL_LOG 0 SupFeed = 65.1</p><p>Wed 04/10/13 16:49:20 DSP LOCAL_LOG 0 PartFeed = 55.2</p><p>Wed 04/10/13 16:49:20 DSP LOCAL_LOG 0 SupPreheat2 = 35.9</p><p>Wed 04/10/13 16:49:20 DSP LOCAL_LOG 0 PartPreheat2 = 56.0</p><p>Wed 04/10/13 16:49:20 DSP LOCAL_LOG 0 Feedumb1 = 60.2</p><p>Wed 04/10/13 16:49:20 DSP LOCAL_LOG 0 Feedumb2 = 40.0</p><p>Wed 04/10/13 16:49:20 DSP LOCAL_LOG 0 WasteUmb = 50.2</p><p>Wed 04/10/13 16:49:21 DSP LOCAL_LOG 0 WasteNoz = 40.5</p><p>Wed 04/10/13 16:49:21 DSP LOCAL_LOG 0 Maintenance = 40.1</p><p>Wed 04/10/13 16:49:21 DSP LOCAL_LOG 0 Needle1 = 62.5</p><p>Wed 04/10/13 16:49:21 DSP LOCAL_LOG 0 Needle2 = 41.4</p><p>Wed 04/10/13 18:00:11 DEBUG BTN_PRESSED 11 Yes Pressed</p><p>Wed 04/10/13 18:00:11 Exiting Application - Log Stopped[/CODE]</p><p></p><p>And the Restart Log</p><p></p><p>[CODE]Wed 04/10/13 18:00:11</p><p>Service ProJet Opened</p><p>StopService() failed:</p><p> error code = 109</p><p> message = The pipe has been ended.</p><p></p><p>Service start pending.</p><p></p><p>Service not started. </p><p> Current State: 2</p><p> Exit Code: 0</p><p> Service Specific Exit Code: 0</p><p> Check Point: 4</p><p> Wait Hint: 10000</p><p>StartingService() failed:</p><p> error code = 1460</p><p> message = This operation returned because the timeout period expired.</p><p></p><p>[/CODE]</p><p></p><p>I am not sure what to do really, our knowledge here really doesn't go past the options on the display. I only got the logs because I'm used to doing it! I was hoping to get it running so we can print overnight, but 3ds and our local company don't offer after hour tech support. So ANY advice is appreciated (though I have already tried kicking the waste bin.. lightly)</p></blockquote><p></p>
[QUOTE="stueck9356, post: 102159, member: 10082"] Hey guys. This is my first post so please only make a little fun of me! Here is our problem. We purchased a DP3000 about 18 months ago from a local reseller. They are only about an hour away so we figured we would get quick tech support if we needed. Well we have used them, and let me tell you close proximity doesn't help one bit in getting a tech out here. Regardless, I am on here and hoping to learn a bit about our printer. We only print about 50 cases a day, copings, bridges, full contour, the occasional tie fighter or death star, etc. We only use one part every 2 weeks or so. Currently, I am trying to get a print going. Twice now, it has errors out with ABORT - HMS WIPE ERROR Here is a bit of the log [CODE]Wed 04/10/13 14:59:44 TCP STORE_FILE 0 File:C:\ProJet\Bin\..\work\11676632.ctl Wed 04/10/13 14:59:48 TCP SEND_JOB 0 10.0.0.113: scan@scan-pc2-0270 Wed 04/10/13 15:01:14 DEBUG BTN_PRESSED 1 Online Pressed Wed 04/10/13 15:01:14 BUILD WAIT_READY 0 Wed 04/10/13 15:01:14 DEBUG TEMP_STATE_CHANGE 4 Adapter Build Wed 04/10/13 15:01:15 DSP LOCAL_LOG 0 Realtime GO_TO_BUILD Wed 04/10/13 15:01:15 DSP LOCAL_LOG 0 Machine Off Time Sets Delay Wed 04/10/13 15:01:15 DSP LOCAL_LOG 0 Jetstack Delay = 10 Minutes Wed 04/10/13 15:01:15 BUILD PRE_JOB_CHECKS 0 Wed 04/10/13 15:01:17 DEBUG BTN_PRESSED 11 Yes Pressed Wed 04/10/13 15:01:19 DEBUG NOTICE 0 Send Parameters To DSP Wed 04/10/13 15:01:19 DSP LOG 0 Servo Enabled by PC Wed 04/10/13 15:01:19 DSP LOG 0 Try to servo X at 26.1999 Wed 04/10/13 15:01:19 BUILD HOME_XY 0 Wed 04/10/13 15:01:20 DSP LOG 0 Home X Wed 04/10/13 15:01:20 DSP LOG 0 Detected X Limit Wed 04/10/13 15:01:20 DSP LOG 0 Home Y Wed 04/10/13 15:01:21 DSP LOG 0 Detected Y Limit Wed 04/10/13 15:01:22 BUILD HOME_Z 0 Wed 04/10/13 15:01:22 DSP LOG 0 Home Z Wed 04/10/13 15:02:54 DSP LOG 0 Z Right Limit Detected Wed 04/10/13 15:02:54 DSP LOG 0 Z Left Limit Detected Wed 04/10/13 15:02:54 DSP LOG 0 Delta Z set to -0.020000 Wed 04/10/13 15:02:55 BUILD ONLINE 0 Wed 04/10/13 15:02:55 PREP CTL_COMBINE_JOBS 0 Wed 04/10/13 15:02:55 PREP OPEN_FILES 0 Build Style: UHD Wed 04/10/13 15:02:55 DSP LOG 0 DSP Comm Reset by PC Wed 04/10/13 15:02:55 DEBUG PARAM_CHANGE 0 LoadBuildStyle: UHD COLUMN Wed 04/10/13 15:02:55 DEBUG NOTICE 0 Send Parameters To DSP Wed 04/10/13 15:02:55 DEBUG NOTICE 0 Read and updated ini parameters. Cure Passes = 10 Wed 04/10/13 15:02:56 DEBUG NOTICE 0 Setting resolution mode to (PP) 2 Wed 04/10/13 15:02:56 DEBUG NOTICE 0 Send Parameters To DSP Wed 04/10/13 15:02:56 DSP LOG 0 SetResolutionMode : 2 Wed 04/10/13 15:02:56 PREP CTL_INITIALIZE 2 Input File: C:\ProJet\Bin\..\work\11676632.ctl, Support Type: ORIGINAL, Minimum Supports: 0.110000 Wed 04/10/13 15:03:54 PREP CTL_FINISH_SUPPORTS 0 Wed 04/10/13 15:03:54 PREP CTL_GET_INITIAL_TOKENS 0 MaxX = 2.27 MaxY = 7.07 Wed 04/10/13 15:08:16 DEBUG TEMP_STATE_CHANGE 6 Jetstack Delay; Delay: 10 Wed 04/10/13 15:18:16 DEBUG TEMP_STATE_CHANGE 7 Control Build; Delay: 10 Wed 04/10/13 15:18:25 DEBUG TEMP_STATE_CHANGE 7 Control Build; Delay: 10 Wed 04/10/13 15:18:25 DSP LOCAL_LOG 0 Realtime READY_TO_BUILD Wed 04/10/13 15:18:26 BUILD PRE_BUILD 0 Wed 04/10/13 15:18:26 BUILD BLD_HEAD_CLEANING 0 Wed 04/10/13 15:18:27 HMS WIPE_INITIATE 0 Materials Present - Head Cleaning Initiated Wed 04/10/13 15:18:27 HMS WIPE_MOVE_Z_TO_PICKUP 0 Beginning Printhead Maintenance Wed 04/10/13 15:19:14 HMS WIPE_CYCLE_START_STATE 0 Wed 04/10/13 15:19:17 DSP LOG 0 X Following Error, Error Value = 0.101376 Encoder = -0.007500 Wed 04/10/13 15:19:17 HMS WIPE_ERROR_STATE 0 Position error - was -0.006667, expected 22.600000 during state HMS Wed 04/10/13 15:19:17 HMS WIPE_ERROR_STATE_2 0 Error 6 During Printhead Maintenance Wed 04/10/13 15:19:17 DEBUG NOTICE 0 Exiting HeadCleaning(). Error reported is : 27 Abort is 0 Wed 04/10/13 15:19:17 BUILD NON_BUILD_ERROR 27 HMS WIPE ERROR. ABORTING Wed 04/10/13 15:19:18 PREP ABORTED 0 Wed 04/10/13 15:19:18 PREP COMPLETE 0 Wed 04/10/13 15:19:18 PREP IDLE 0 Wed 04/10/13 15:19:18 BUILD NON_BUILD_FATAL_ERROR 0 Wed 04/10/13 15:19:18 DEBUG TEMP_STATE_CHANGE 3 Control Conserve Wed 04/10/13 15:19:19 DSP LOCAL_LOG 0 Realtime GO_TO_ERROR Wed 04/10/13 15:19:19 DSP LOCAL_LOG 0 Control Conserve Temperature Wed 04/10/13 16:49:19 DEBUG TEMP_STATE_CHANGE 9 Control Error Wed 04/10/13 16:49:19 DSP LOCAL_LOG 0 Conserve Time Expired Wed 04/10/13 16:49:19 DSP LOCAL_LOG 0 Control Cold Temperature Wed 04/10/13 16:49:19 DSP LOCAL_LOG 0 Reservoir = 93.8 Wed 04/10/13 16:49:19 DSP LOCAL_LOG 0 Adapter = 46.9 Wed 04/10/13 16:49:19 DSP LOCAL_LOG 0 Jetstack1 = 45.6 Wed 04/10/13 16:49:19 DSP LOCAL_LOG 0 Jetstack2 = 46.0 Wed 04/10/13 16:49:19 DSP LOCAL_LOG 0 Roller = 46.3 Wed 04/10/13 16:49:19 DSP LOCAL_LOG 0 Trough = 45.1 Wed 04/10/13 16:49:20 DSP LOCAL_LOG 0 Preheat1 = 65.1 Wed 04/10/13 16:49:20 DSP LOCAL_LOG 0 Preheat2 = 55.1 Wed 04/10/13 16:49:20 DSP LOCAL_LOG 0 SupFeed = 65.1 Wed 04/10/13 16:49:20 DSP LOCAL_LOG 0 PartFeed = 55.2 Wed 04/10/13 16:49:20 DSP LOCAL_LOG 0 SupPreheat2 = 35.9 Wed 04/10/13 16:49:20 DSP LOCAL_LOG 0 PartPreheat2 = 56.0 Wed 04/10/13 16:49:20 DSP LOCAL_LOG 0 Feedumb1 = 60.2 Wed 04/10/13 16:49:20 DSP LOCAL_LOG 0 Feedumb2 = 40.0 Wed 04/10/13 16:49:20 DSP LOCAL_LOG 0 WasteUmb = 50.2 Wed 04/10/13 16:49:21 DSP LOCAL_LOG 0 WasteNoz = 40.5 Wed 04/10/13 16:49:21 DSP LOCAL_LOG 0 Maintenance = 40.1 Wed 04/10/13 16:49:21 DSP LOCAL_LOG 0 Needle1 = 62.5 Wed 04/10/13 16:49:21 DSP LOCAL_LOG 0 Needle2 = 41.4 Wed 04/10/13 18:00:11 DEBUG BTN_PRESSED 11 Yes Pressed Wed 04/10/13 18:00:11 Exiting Application - Log Stopped[/CODE] And the Restart Log [CODE]Wed 04/10/13 18:00:11 Service ProJet Opened StopService() failed: error code = 109 message = The pipe has been ended. Service start pending. Service not started. Current State: 2 Exit Code: 0 Service Specific Exit Code: 0 Check Point: 4 Wait Hint: 10000 StartingService() failed: error code = 1460 message = This operation returned because the timeout period expired. [/CODE] I am not sure what to do really, our knowledge here really doesn't go past the options on the display. I only got the logs because I'm used to doing it! I was hoping to get it running so we can print overnight, but 3ds and our local company don't offer after hour tech support. So ANY advice is appreciated (though I have already tried kicking the waste bin.. lightly) [/QUOTE]
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