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Lab talk, the good, the bad, and the ugly
Dental-CAD
Changes for preciso exocad
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<blockquote data-quote="subrisi" data-source="post: 283631" data-attributes="member: 1096"><p>I got a somewhat disturbing call from Jensen today. They told me that exocad now charges every year a dongle fee and if you don’t pay, it will stop working. Same as 3 shape.</p><p>I was also offered to go with Chris Brown for tech support instead of Jensen and they offered me an open source exocad version. No prices were given. </p><p>To me it sounds weird, like they are trying to get rid of me. Why would any company send a customer somewhere else? Unfortunately, I have a lot of oddball cases and I am running into limits quite often which requires tech support to find a workaround solution. I guess I am too much of a burden??!!</p><p>This is profoundly disturbing the longer I think about this.</p><p>Anyone had similar calls form them??</p></blockquote><p></p>
[QUOTE="subrisi, post: 283631, member: 1096"] I got a somewhat disturbing call from Jensen today. They told me that exocad now charges every year a dongle fee and if you don’t pay, it will stop working. Same as 3 shape. I was also offered to go with Chris Brown for tech support instead of Jensen and they offered me an open source exocad version. No prices were given. To me it sounds weird, like they are trying to get rid of me. Why would any company send a customer somewhere else? Unfortunately, I have a lot of oddball cases and I am running into limits quite often which requires tech support to find a workaround solution. I guess I am too much of a burden??!! This is profoundly disturbing the longer I think about this. Anyone had similar calls form them?? [/QUOTE]
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Lab talk, the good, the bad, and the ugly
Dental-CAD
Changes for preciso exocad
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