Forums
New posts
Search forums
What's new
New posts
Latest activity
Articles
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Forums
Lab talk, the good, the bad, and the ugly
Equipment
I have Roland issue and need advice
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="Glenn Kennedy" data-source="post: 249828" data-attributes="member: 6563"><p><span style="font-size: 15px"><span style="color: #000000"><a href="http://dentallabnetwork.com/forums/members/jy147147.14151/" target="_blank">jy147147</a>,</span></span></p><p></p><p>I looked at my old Roland support notes and the issue you described could be due to firmware and v-panel not being the same version. For example, v-panel could be v2.2 but the firmware on the mill is v1.1. </p><p></p><p>It sounds like you already sent the unit in for repair but make sure when it comes back that you have the most up to date firmware (v2.2) installed on the mill <strong>and</strong> v-panel (v2.2) on the computer you are connecting to the mill. You should also install the most recent driver for your version of Windows for good measure.</p><p></p><p>You can download all of the updates on the Roland DGA support page. You can check your installed v-panel and firmware versions in v-panel (the mill needs to be connected and turned on to view the current firmware version). </p><p></p><p><a href="http://support.rolanddga.com/_layouts/rolanddga/productdetail.aspx?pm=dwx-50" target="_blank">http://support.rolanddga.com/_layouts/rolanddga/productdetail.aspx?pm=dwx-50</a></p><p></p><p>Best regards,</p><p></p><p>-Glenn</p></blockquote><p></p>
[QUOTE="Glenn Kennedy, post: 249828, member: 6563"] [SIZE=4][COLOR=#000000][URL='http://dentallabnetwork.com/forums/members/jy147147.14151/']jy147147[/URL],[/COLOR][/SIZE] I looked at my old Roland support notes and the issue you described could be due to firmware and v-panel not being the same version. For example, v-panel could be v2.2 but the firmware on the mill is v1.1. It sounds like you already sent the unit in for repair but make sure when it comes back that you have the most up to date firmware (v2.2) installed on the mill [B]and[/B] v-panel (v2.2) on the computer you are connecting to the mill. You should also install the most recent driver for your version of Windows for good measure. You can download all of the updates on the Roland DGA support page. You can check your installed v-panel and firmware versions in v-panel (the mill needs to be connected and turned on to view the current firmware version). [URL]http://support.rolanddga.com/_layouts/rolanddga/productdetail.aspx?pm=dwx-50[/URL] Best regards, -Glenn [/QUOTE]
Insert quotes…
Verification
Who do we work for?
Post reply
Forums
Lab talk, the good, the bad, and the ugly
Equipment
I have Roland issue and need advice
Top
Bottom