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Lab talk, the good, the bad, and the ugly
Equipment
I Am Angry.
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<blockquote data-quote="user name" data-source="post: 226483" data-attributes="member: 1719"><p>Stick a fork in it. Im not happy with the issues Ive had with the Dekema. My re-seller, Jensen isn't happy and Dekema isn't happy with some persistent issues...its not just me.</p><p></p><p>Am I pissed? No. Theres bigger things to worry about. Am I dead in the water? No. I planned by having redundant systems in the lab; however, I didn't realize that one oven would fail one day after getting the redundant oven up and running.</p><p></p><p>So...Whats to become of the Dekema? Ill give you a clue...</p><p></p><p></p><p>Jensen for life, baby. No other company has helped me advance my production, my product offerings, and my quality more than Jensen. Im up and running full speed ahead.</p><p></p><p>Theres a lot of stuff I don't know, so I luckily partnered with a team that does know. Tech support is important. They've helped me at night..more than once. Are they hoping that Ill come on here and say nice things? Undoubtedly. Bad press sucks.</p><p></p><p>Where the rubber meets the road though, This is Fact...</p><p></p><p>Jensen is taking a loss so that I don't have to, and even if I didn't have redundant systems in play, they would have kept me going. They've got ways.</p><p></p><p>Jensen for life.</p><p></p></blockquote><p></p>
[QUOTE="user name, post: 226483, member: 1719"] Stick a fork in it. Im not happy with the issues Ive had with the Dekema. My re-seller, Jensen isn't happy and Dekema isn't happy with some persistent issues...its not just me. Am I pissed? No. Theres bigger things to worry about. Am I dead in the water? No. I planned by having redundant systems in the lab; however, I didn't realize that one oven would fail one day after getting the redundant oven up and running. So...Whats to become of the Dekema? Ill give you a clue... Jensen for life, baby. No other company has helped me advance my production, my product offerings, and my quality more than Jensen. Im up and running full speed ahead. Theres a lot of stuff I don't know, so I luckily partnered with a team that does know. Tech support is important. They've helped me at night..more than once. Are they hoping that Ill come on here and say nice things? Undoubtedly. Bad press sucks. Where the rubber meets the road though, This is Fact... Jensen is taking a loss so that I don't have to, and even if I didn't have redundant systems in play, they would have kept me going. They've got ways. Jensen for life. [SIZE=7][/SIZE] [/QUOTE]
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Lab talk, the good, the bad, and the ugly
Equipment
I Am Angry.
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