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<blockquote data-quote="BobCDT" data-source="post: 235971" data-attributes="member: 3119"><p>So sorry you go it through the grapevine and not from CAP directly. Here is the complete plan.</p><p></p><p>First, concern of scan bodies, please know that CAP is determined to minimize the impact to our customers, both functionally and financially. As was mentioned in the email, we have worked with Biodenta to allow the NT Trading scan bodies to be used in 3Shape 2016. This covers all supported platforms with the exception of Nobel Replace 6.0 and 3i Certain 6.0. It is simply a matter of selecting the NT Trading scan body option during the scanning process. </p><p></p><p>You will only need the Biodenta scan bodies under the following conditions:</p><p> - You run Exocad</p><p> - You run 3Shape 2015 and are not able/willing to upgrade to 2016</p><p> - Need to process Nobel Replace 6.0 or 3i Certain 6.0 cases</p><p></p><p>If you find that you fall into one of these categories and have previously worked with CAP, we are happy to offer the Biodenta scan bodies as replacement parts, and <strong>no charge to you.</strong> We fully appreciate the inconvenience of having to deal with a separate scan body suite and are committed to make this transition as easy for you as possible. </p><p></p><p>To be sure, there are some hiccups that come along with a change like this, but we are working quite hard to manage this and help all customers with the transition. This leaves us all in a better position moving forward, especially with the increased scrutiny on titanium abutment production from the FDA. </p><p></p><p>If you have any additional questions or concerns, please give us a call at <a href="http://dentallabnetwork.com/forums/tel:(877)%20977-7889" target="_blank">877-977-7889</a>. Please know that we have always been, and will continue to be focused on our customers. The evolving regulatory environment may force us in one direction or another, but we will always do our best to do right by you. If you ever feel otherwise, it will usually just take 1 call to us to fix it.</p></blockquote><p></p>
[QUOTE="BobCDT, post: 235971, member: 3119"] So sorry you go it through the grapevine and not from CAP directly. Here is the complete plan. First, concern of scan bodies, please know that CAP is determined to minimize the impact to our customers, both functionally and financially. As was mentioned in the email, we have worked with Biodenta to allow the NT Trading scan bodies to be used in 3Shape 2016. This covers all supported platforms with the exception of Nobel Replace 6.0 and 3i Certain 6.0. It is simply a matter of selecting the NT Trading scan body option during the scanning process. You will only need the Biodenta scan bodies under the following conditions: - You run Exocad - You run 3Shape 2015 and are not able/willing to upgrade to 2016 - Need to process Nobel Replace 6.0 or 3i Certain 6.0 cases If you find that you fall into one of these categories and have previously worked with CAP, we are happy to offer the Biodenta scan bodies as replacement parts, and [B]no charge to you.[/B] We fully appreciate the inconvenience of having to deal with a separate scan body suite and are committed to make this transition as easy for you as possible. To be sure, there are some hiccups that come along with a change like this, but we are working quite hard to manage this and help all customers with the transition. This leaves us all in a better position moving forward, especially with the increased scrutiny on titanium abutment production from the FDA. If you have any additional questions or concerns, please give us a call at [URL='http://dentallabnetwork.com/forums/tel:(877)%20977-7889']877-977-7889[/URL]. Please know that we have always been, and will continue to be focused on our customers. The evolving regulatory environment may force us in one direction or another, but we will always do our best to do right by you. If you ever feel otherwise, it will usually just take 1 call to us to fix it. [/QUOTE]
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