bigj1972
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The person at the end is the dentist, he writes the check. He gets his money from caring for HIS patient.I am passionate about what I do, and frequently see peers who don't seem to care about the person at the end of each thing we make, the patient! We are a part of a health care service system, so we are essentially 'caring for people'. Too many simply don't care.
Some peers don't care because they have constantly been asked to come down $12 on a crown or be cast aside. Some peers don't care because all the nit picking and remakes they've put up with for decades suddenly doesn't matter anymore when then dentist bought a Cerac and makes $50 blocks into $900 crowns.
Some peers don't care because the dental lab has been treated like the red headed step child to the point, that nobody wants to choose this as a new exciting career. Just come in the back door and don't let the patient see "the lab bill".
Some peers don't care because the only support from "The Industry" is new multi thousand dollar equipment and software subscriptions that become obsolete or quit working in 18 months.
No your not out of line, it's your business.I'm not being out of line at all by creating standards for my business or my employees... Show me any successful company that doesn't do this.
This mindset is what provides the community a better standard of service
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