J
Jyuddy
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Hi -- we're getting our NGs from some labs and an issue we always run into is that the lab will make an upper instead of a lower (b/c it's the default). We've tried making it more clear on the RX and writing it multiple times, but when you do a lot, it will still happen. Any ideas? Tips? I'd like to think we work with good labs and they must see this a lot too, but it's just shocking how it happens given how straightforward it is.