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When it comes to successfully implementing digital dental technology, the partner you choose is crucial. It's not just about the technology itself, but also about the implementation and ongoing support that ensures your organization can fully leverage these advancements.
Our extensive in-house technical resources boast hundreds of man-years of experience in implementing CAD, CAM, and CNC solutions for thousands of customers. This wealth of knowledge allows us to provide robust support, drawing on a wide range of industry and systems expertise. Here’s how we support our customers:
- Comprehensive Support Options: We offer onsite, help desk, and web-based support to meet your needs wherever you are.
- Specialized Fast-Start Programs: Our Fast-Start customer service support programs ensure you hit the ground running with your new technology.
- Customer Portal: Our secure customer portal facilitates data exchange and provides access to updates, software modules, and additional website features.
- Advanced Software Tools: We use sophisticated software analysis tools for remote development and debugging of machining templates, catering to unique applications.
- World-Class Training: We emphasize real-world, user-specific functionality in our training programs, ensuring you get the most out of our solutions.
- Troubleshooting and Repair: Our team is equipped to handle remote and on-site machine troubleshooting and repair, minimizing downtime and keeping your operations smooth.
Hear from Our Satisfied Customers
Our commitment to customer support is reflected in the positive feedback we receive from our clients. Here’s what some of them have to say:
Dobbs Dental Ceramics; Canton, Michigan:
"Our lab has been involved in CAD CAM since 2006. We have utilized many of the big brand companies in the past. Switching over to Axsys for our CAD CAM needs has been the best move we've made. Fantastic quality and unrivaled service is the least I could say about our experience. Knowing that the Axsys team has our back has set our mind at ease for the future of our dental laboratory."
Dental Artistry Implants Crowns and Veneers Laboratory; Bend, Oregon:
"Shout out to Ryan at Axsys who worked late helping me get to this point! I'm so impressed by Axsys' support. Best support I've ever encountered with dental technology!"
Dental Concepts and Implant Center; Lexington, Kentucky:
"It’s easy to get caught up in the craziness of dentistry, but solid partners can reduce stress while helping change lives. Customer service is key to efficiency in the lab world and Axsys Dental knocks it out of the park. If you are a dentist or a lab, we cannot recommend Axsys Dental Solutions enough to improve your efficiency and patient care!"**
Partner with Axsys Dental Solutions
Choosing Axsys Dental Solutions means partnering with a team dedicated to your success. Our comprehensive support, coupled with our industry-leading technology, ensures that you can focus on what you do best—providing exceptional care to your patients. Let us help you enhance your efficiency and improve your patient outcomes with our innovative solutions and world-class support.
At Axsys Dental Solutions, we're more than just a supplier; we're your partner in success. Experience the difference that dedicated support can make in your practice or lab today.
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