Got ya!
This is just a test.
It's reallt like this. I am always wrong, it is always my fault. I tell the offices to feel free to use me as the bad guy all they need.
They are the ones that have to deal with the public. This helps them out a little.
It almost always seems to be one office. Things are going along just fine, then one office, things fall apart. The harder you try to fix it, sometimes the worse it gets.
Thing is, you don't know which office it will be!! Keeps life exciting!!
Mike.