Scanned 3D models getting wrong

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Murat Alp

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Hi everyone!

I helping a friend with his 3d scanner, D700.
We have upgraded the computer to a laptop, an Asus X53s, 8 GB ram, i7-2670QM, with windows 10, 64 bit.
The computer have double graphic cards and we are using a geforce GT 520 MX.

We have problem with scanned 3d models in 3 shape. The shapes of the scanned models gets wrong when the scanner makes the refinement.

I have attached pictures below to show you how it look likes.

Bild1.JPG
Bild2.JPG

You can see the wrong made surface over the marked tooth. The surface have sharp edges that should not exist. It lacks smoothness.
The models cannot be used cause the surface is to bad.

Have anyone have seent this kind of issue before and what was the cause?
What did you do to fix the issue?
Could it the issue have something have todo with the graphic card, which may not be good enough ?
Or could it be config setting that needs to be done for the graphiccard or 3 shape. Which settings could it be?
Or something else?
 
JayH

JayH

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Have you calbrated the scanner lately?.

Is the entire surface of the model opaque? with no shiny or translucent spots.
 
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A. M.

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I had this issue. You just need to update
 
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Murat Alp

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Have you calbrated the scanner lately?.

Is the entire surface of the model opaque? with no shiny or translucent spots.

I calibrate it for a week ago.
It is only part of it. Sometimes the models gets a little bit better.
 
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Murat Alp

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You mean that I need to have the latest version of 3 shape? What version did you update from to which version?
 
Sevan P

Sevan P

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Update should fix it, mine had a bad linear axis and needed repair. now its back in for a swing arm repair. What version are you on? 16.4 should fix this or go to 2017.3.
 
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Murat Alp

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Ok! Thank you for the tips. I have 16.1
 
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Murat Alp

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Update should fix it, mine had a bad linear axis and needed repair. now its back in for a swing arm repair. What version are you on? 16.4 should fix this or go to 2017.3.
Which scanner did you use?
 
Sevan P

Sevan P

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D700 but i was already on 2017.2 when the issue happened, so mine was a hardware issue. Upgrade to 16.4 or to 2017.3.
 

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