Roland DWX-50D won’t go to standby mode

[active]

Hi all,
I moved my Roland DWX-51D milling machine. We notice the C-clamp and arm had drifted to th back of the machine under its own weight due to tip the machine back a bit to carry it up the stairs. After plugging it back in the arm and clamp returned to their normal positions. We then sent a case to be milled and keep getting a message that “The machine is not in the standby state”. and will not start. Any suggestions greatly appreciated.
Thanks,
Jeff

 

[RCKSTR]

Try a different USB port on the computer. Are you using the same USB cable as before?