Wade Bognuda
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I sent my just out of warranty (2 years) Ney 3-550 down to a company in Richardson, TX to be repaired last week. It came back and has exactly the same failure mode. I won't bore you with the details at this point but I was told by the OWNER to send it back, the repair is under warranty. I shipped this oven the first time BOTH WAYS with my labels and I'm paying for shipping to them again. I got a notification last night from UPS that they REFUSED the shipment. Last year I sent them a porcelain oven with vacuum issues, same thing, expensive repair, it worked for a few days and quit holding vacuum. I "fixed" the problem by buying a new oven. My mistake. I am in northeast Oklahoma, any suggestions on where to get this oven repaired? I don't have a back up. Thanks in advance.