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Lab talk, the good, the bad, and the ugly
Dental-CAD
Medit no customer support
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<blockquote data-quote="Josh Claxton" data-source="post: 350641" data-attributes="member: 19893"><p>A lot of the direct imports into Exocad except for iTero (ie: meditlink and Sirona) are not quite built right. In all likelihood it has a client # assigned in the medit .dentalproject that corresponds to the other Dr. In your DB. Medit usually relies on its resellers for direct support (similar to Exocad 1st line support). </p><p></p><p>I would try to swap the client in the DB if it allows you once imported. Otherwise try looking for the client ID for the correct Dr, and see if you can edit the .dentalproject file (I recommend notepad++) and put that ID in the client ID in the file if you can find it. </p><p></p><p>Easiest approach would be to create the case in the DB and just import the scans though. It's the most straightforward method.</p><p></p><p>-Josh</p></blockquote><p></p>
[QUOTE="Josh Claxton, post: 350641, member: 19893"] A lot of the direct imports into Exocad except for iTero (ie: meditlink and Sirona) are not quite built right. In all likelihood it has a client # assigned in the medit .dentalproject that corresponds to the other Dr. In your DB. Medit usually relies on its resellers for direct support (similar to Exocad 1st line support). I would try to swap the client in the DB if it allows you once imported. Otherwise try looking for the client ID for the correct Dr, and see if you can edit the .dentalproject file (I recommend notepad++) and put that ID in the client ID in the file if you can find it. Easiest approach would be to create the case in the DB and just import the scans though. It's the most straightforward method. -Josh [/QUOTE]
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Lab talk, the good, the bad, and the ugly
Dental-CAD
Medit no customer support
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