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Lab talk, the good, the bad, and the ugly
Zirconium
Katana YML line
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<blockquote data-quote="rookiee" data-source="post: 360321" data-attributes="member: 11181"><p>I have witnessed serious crap from Katana and gone thru hell and back with them, denying things...Certain LOT numbers were affected but they were pointing at me, my furnace etc...New series and from then on it's perfect again. But my provblem was not regarding lines, haven't ran into it in past 4,5 years using Katana.</p><p></p><p>What pisses me off that company as Kuraray would goooo alll the way and blaming user when they had evidence on a table, and I still keep all samples and photos. Why not just call customer and say hey, I heard you got issues, send us all material, we will test it and replace it. Is it so hard for a company that makes millions if not billions? And had issues in past with other manufacturers as well, years later reps coming to lab almost crying, how can we make business again. Well, you know where the door handle was sec ago right?</p></blockquote><p></p>
[QUOTE="rookiee, post: 360321, member: 11181"] I have witnessed serious crap from Katana and gone thru hell and back with them, denying things...Certain LOT numbers were affected but they were pointing at me, my furnace etc...New series and from then on it's perfect again. But my provblem was not regarding lines, haven't ran into it in past 4,5 years using Katana. What pisses me off that company as Kuraray would goooo alll the way and blaming user when they had evidence on a table, and I still keep all samples and photos. Why not just call customer and say hey, I heard you got issues, send us all material, we will test it and replace it. Is it so hard for a company that makes millions if not billions? And had issues in past with other manufacturers as well, years later reps coming to lab almost crying, how can we make business again. Well, you know where the door handle was sec ago right? [/QUOTE]
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Lab talk, the good, the bad, and the ugly
Zirconium
Katana YML line
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