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grantoz
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good luck harmonylab thats the problem with digital its great but when its down oh 5hit you really need 2 machines these days its hard for single man labs.
Bummer, Sorry about that man. I hope Ivoclar makes it right.we have a PM7. we love ivoclar and mostly use their stuff exclusively, but our experience with this particular mill has been less than stellar.
we got it sometime in October or so. it had all kinds of different problems, and eventually the machine completely broke down. they sent a guy, who worked on it. it worked for a few jobs, before the machine broke down again. problems with b axis and tool changer. another tech came, stated that it broke because of a loose part, didn't have the parts to fix it, did what he could and left. it wasn't working, so they sent another machine a few weeks later. the replacement machine was pretty much dead on arrival. got a calibration disk out before going belly up. it's been a week, and it's still down, and we have no idea when we will have a working machine.
when the machine was working, it was very good. our dentist absolutely loves the digital dentures from it.
edit: current one's irreparable I'm told. we're getting sent another one soon. it's been frustrating but thankfully ivoclar's support is always top notch.
Bummer, Sorry about that man. I hope Ivoclar makes it right.
good luck harmonylab thats the problem with digital its great but when its down oh 5hit you really need 2 machines these days its hard for single man labs.
After 2 times of never being repaired i would go back with the contract.
Our experience with them has been good as well. We don't have a mill from them, but have been using their products for eons. They've always provided good service with our pressing and other furnaces.they always do. ivoclar's always gone above and beyond for us. there's no worries on that front.
thanks. and yep. big reason why we have multiple mills now.
it wouldn't make sense to send out new machines if it could be easily fixed. this is just some bad luck.
He has sold 5 and "says" labs are loving them..I need to call a few of these customers and get the real feedback.. might be a different story...Hi J Pierce,
I think your not blind. Ask your rep how many of this mill he has sold and he should give you a contact to one who has experince with his supermill
That’s awesome!! Glad it was resolved!!update on our situation.
new machine arrived. no problems with this one. they sent their best tech, as promised. our rep was also here the whole time, and they spent 4 days making sure everything was completely installed and working properly. Not just the pm7, but our other mills as well. basically, everything's been fixed, updated, optimized and we were compensated with upgrades and functions and materials. quite a great learning experience as well. they really went all out to make things right.
Wow. Thanks for the update. That's finally getting it right the right way.update on our situation.
new machine arrived. no problems with this one. they sent their best tech, as promised. our rep was also here the whole time, and they spent 4 days making sure everything was completely installed and working properly. Not just the pm7, but our other mills as well. basically, everything's been fixed, updated, optimized and we were compensated with upgrades and functions and materials. quite a great learning experience as well. they really went all out to make things right.
Hello from IndiaI put together this presentation on Servo vs Stepper motors that is part of a MUCH larger presentation I did at LMT a few years ago on CNC machine construction.
Hopefully, it will be helpful.
ServoVsStepper Motors