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Hello, so I have Exocad 2016 version, it was bought with the scanner and milling unit, now I am thinking about upgrading to new version and I have a lot of questions, my sales rep answered few of my questions, but I am still curious about other stuff, the stuff only a dental tech would know. To my understanding the new version is DentalCAD 3.2. My update from old version to new version would be via Exocads Refresh program. So here we go:
1. As I understand all my current old modules would be updated, I believe I only got implant module, but it is kind of difficult for me to fully understand what is considered a module and how the pricing works and if you have more modules does that affect the yearly subscription price (if you choose to use it ofc), so I'd need more information on that, my sales rep told me that all of my modules would be updated and I could use all of them, but does that mean that I could use absolutely all of the modules there are, or only those I got from the old version? meaning only the core version stuff and implant module
2. Is it worth to update my old version? I mill about 70-100 zr crowns a month (mostly on implants), few temporaries, and some wax frameworks for casting
3. I don't understand the pricing, this is straight from the Exocads website - The Refresh Fee comes at a fixed price – regardless of how old your license is – plus an additional annual fee for the next 12 months. The latter depends on which and how many modules you have activated. Here is an example: The RRP for the Refresh Fee is 1,500 €. The annual upgrade contract fee for the Core Version (without additional modules) starts at 680 €. This means that for as little as 2,180 € you are provided with two software versions, even if your current software in use is already 9 years old! Your reseller may, of course, grant you additional discounts.
SO knowing that - that's the Refresh programs price 1500 € one time fee (basically a fine for not upgrading lol) and additional 680 € for the actual DentalCAD 3.2 with core version stuff and probably additional fee for upgrading the current modules (in my case - the implant module), so that's it. 2180 € and module update fee probably (cuz it is mentioned "the latter depends on which and how many modules you have activated"). I think I am probably correct on this, but then there's another thing - my sales rep told me that the price for Refresh update is 5300 €, so what the hell lol
4. Did anyone here did the update and what can you tell me about it? I need details - what was your price, modules, was there a big difference?
5. This is just a rant, but please feel free to comment. Did you still had to use things like Meshmixer? Because that's redicilous, I mean it's a fail on Exocads part, the software is not working properly so you are forced to use additional software to fix your .stl files, I mean I like Exocad (kind of..), but some things just bother me, but it might be bacause my version is old, I know it's 2016 version, but as a person who used other software for other things - Exocad 2016 feels like it's from like year 2004, because some things are just annoying, like for example sometimes you add a waxup and it's not in the correct place, so you try to place it, but it won't place correctly, it only moves on two planes and placing it using those dots is just a pain, it won't work every time, also moving on expert mode between steps is also a pain, because I could not find a way to let's say change an abutment on an implant case - let's say I chose abutment height 4.5mm, but after I already finished the crown - I see that a 3.5mm would be a better choice - I could not find how to change it from the expert mode, it should let you do that by deleting the adapted construction and changing the abutment and then adapting it again, but I just coul not find that step to pich a new abutment and maybe I am a bit retarded lol, but I just could not find it, so now I always have to save the .stl and then add it as a waxup and start from the beggining using my waxup..and sure it will work, but it should be able to work from the expert mode, also I find strange that when you have let's say upper - antagonist, lower - zr crown - on expert mode you can only move the antagonist, which is fine I guess, but when you have let's say upper - zr all on 4 and lower zr all on 4 - you can't move anything, because neither of the jaws are antagonist, so if you need to move up let's say 2mm - you need to put your models into a verticulator or an articulator depending on a case and moving up 2mm and then use lab silicone and then you scan all over again so that your models now would be 2mm higher, it's crazy..or again it is possible that it is hidden somewhere in expert mode and I just could not find it.
Any comments are appreciated, thank you all
1. As I understand all my current old modules would be updated, I believe I only got implant module, but it is kind of difficult for me to fully understand what is considered a module and how the pricing works and if you have more modules does that affect the yearly subscription price (if you choose to use it ofc), so I'd need more information on that, my sales rep told me that all of my modules would be updated and I could use all of them, but does that mean that I could use absolutely all of the modules there are, or only those I got from the old version? meaning only the core version stuff and implant module
2. Is it worth to update my old version? I mill about 70-100 zr crowns a month (mostly on implants), few temporaries, and some wax frameworks for casting
3. I don't understand the pricing, this is straight from the Exocads website - The Refresh Fee comes at a fixed price – regardless of how old your license is – plus an additional annual fee for the next 12 months. The latter depends on which and how many modules you have activated. Here is an example: The RRP for the Refresh Fee is 1,500 €. The annual upgrade contract fee for the Core Version (without additional modules) starts at 680 €. This means that for as little as 2,180 € you are provided with two software versions, even if your current software in use is already 9 years old! Your reseller may, of course, grant you additional discounts.
SO knowing that - that's the Refresh programs price 1500 € one time fee (basically a fine for not upgrading lol) and additional 680 € for the actual DentalCAD 3.2 with core version stuff and probably additional fee for upgrading the current modules (in my case - the implant module), so that's it. 2180 € and module update fee probably (cuz it is mentioned "the latter depends on which and how many modules you have activated"). I think I am probably correct on this, but then there's another thing - my sales rep told me that the price for Refresh update is 5300 €, so what the hell lol
4. Did anyone here did the update and what can you tell me about it? I need details - what was your price, modules, was there a big difference?
5. This is just a rant, but please feel free to comment. Did you still had to use things like Meshmixer? Because that's redicilous, I mean it's a fail on Exocads part, the software is not working properly so you are forced to use additional software to fix your .stl files, I mean I like Exocad (kind of..), but some things just bother me, but it might be bacause my version is old, I know it's 2016 version, but as a person who used other software for other things - Exocad 2016 feels like it's from like year 2004, because some things are just annoying, like for example sometimes you add a waxup and it's not in the correct place, so you try to place it, but it won't place correctly, it only moves on two planes and placing it using those dots is just a pain, it won't work every time, also moving on expert mode between steps is also a pain, because I could not find a way to let's say change an abutment on an implant case - let's say I chose abutment height 4.5mm, but after I already finished the crown - I see that a 3.5mm would be a better choice - I could not find how to change it from the expert mode, it should let you do that by deleting the adapted construction and changing the abutment and then adapting it again, but I just coul not find that step to pich a new abutment and maybe I am a bit retarded lol, but I just could not find it, so now I always have to save the .stl and then add it as a waxup and start from the beggining using my waxup..and sure it will work, but it should be able to work from the expert mode, also I find strange that when you have let's say upper - antagonist, lower - zr crown - on expert mode you can only move the antagonist, which is fine I guess, but when you have let's say upper - zr all on 4 and lower zr all on 4 - you can't move anything, because neither of the jaws are antagonist, so if you need to move up let's say 2mm - you need to put your models into a verticulator or an articulator depending on a case and moving up 2mm and then use lab silicone and then you scan all over again so that your models now would be 2mm higher, it's crazy..or again it is possible that it is hidden somewhere in expert mode and I just could not find it.
Any comments are appreciated, thank you all
