Exo model creator problem

[Damir Prpic]

Hello, I have a problem with Exocad Galway Model creator. Doctor sent me a intraoral scan with 4 multiunits, scaned with intraoral Straumann scan marker. I couldn't find matching library in Straumann library files, so I used Dess library, as thay have the same scanbody. I finished the tooth design, and switched to Model creator to make model, but there is the problem. It says that there is no matching library for model analogs. I have the same library files in both directories, for DentalApp and Model Creator. Can somebody help me with this problem? Thank you

 

[CoolHandLuke]

Straumann library files, so I used Dess library, as thay have the same scanbody

 

[Damir Prpic]

Yes, for multiunit is the same scan body. I have done this before, but with older version of Exocad.

 

[uniquedentallab]

hi.How can i fix this error in exocad?

 

[FASTFNGR]

hi.How can i fix this error in exocad?

Who is your support team that sold you the software? They should help.