Clinics may choose to send you individual scan files if that is the working environment in which you and the clinic decide work within. In this case the clinic and yourself (the lab) would be managing files manually. The clinic would export the scan data (their choice of STL, OBJ, or STY) and likely set up a cloud storage location for which they would provide you a link or a folder of their selection. The clinic can choose the folder to export the scan data. Once selected 4 files are output: 2 mesh files in the selected format (named mandibular. xxx and maxillar.xxx),a project numbered colLabProject file and a project numbered image of the order (.png format). The clinic or lab can rename these as desired.
The i500 is best incorporated into a lab/clinic working environment utilizing the free Medit Link software which utilizes free cloud storage to store and facilitate transfer of case information between the clinic and the lab. Here the PIA management of individual files for scans or other information, case name, revision , etc. etc. is not necessary. The Medit Link software and associated GUI (Graphic User Interface),manage all that for you. Interaction on the lab side is done simply by selecting orders from an Inbox which contains and displays case specific information (restoration type, case details, due dates, clinic, status, etc.
The lab user simply selects a case from within the Inbox and move to what is call the Work Box. once in the Work Box all information about the case is available including the actual scan data. Here users can select the CAD and CAM program(s) they work with, Link them to Medit Link for automatic transfer to these programs to design, redesign and process the case. Medit Link does all the management of files, including storage, transfer, revisions, case information etc. It can even manage delivery dates, case status, tracking of shipment, facilitation of payment and more if desired.
Data transfer is very fast (surprisingly fast really) and the management of case information/data by Medit Link is like an answer to a prayer to those (like me) who are so used to managing data via email folders, file folders, file naming conventions, etc.
Of course manual file transfers of individual files can be done if desired, it would just require a lab to rename an image file, mandibular scan file and a maxillary scan filename.
IMHO, Medit Link is really the way to.
This is my understanding at this point from my admittedly minimal experience in working with the software from both the clinic and lab side. I will get with our smart guys and see if I have it right (I'm pretty sure I do) and follow up if any modifications to my response are required.
I hope this answers your question.