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Just got off the phone with Dentsply/Compartis...the reseller where I got my first scanner. They havent sold a scanner in over a year, so theyre out. The technical rep I spoke with seemed confused.
"I know digital is big and 3shape isnt going away, but nobody is coming to us looking for a scanner".
I told him why Im getting away from mine and getting a different one. He said "yea. I hear that alot".
He went on to say that the hopes of selling scanners was to get business flowing into their milling center...but "we cant seem to keep customers there either. I dont know why people dont seem to like us. Is it our products and materials or the quality of our milling? I just dont know".
"I know digital is big and 3shape isnt going away, but nobody is coming to us looking for a scanner".
I told him why Im getting away from mine and getting a different one. He said "yea. I hear that alot".
He went on to say that the hopes of selling scanners was to get business flowing into their milling center...but "we cant seem to keep customers there either. I dont know why people dont seem to like us. Is it our products and materials or the quality of our milling? I just dont know".
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