"I have tried to warm up to the better aspects of the design and give them the benefit of the doubt, but I am feeling very disappointed in the way these upgrades, backorders and such have been handled."
after dumping 80k we couldnt have tried any harder to warm to it. but everything from the equipment, to support to the way they they dump on their users with built in obsolescence stinks. The best and
latest one is a time limit that they sneaked in on their nesting software which expired at the end of September. So no more stack milling without rolling back to old software now.
unless you upgrade to 4.0 s/w which dosent support our camera, and is limited to Sironas choice of branded and expensive ZR. Their excuse for the ZR is they feel labs are not qualified to select quality zirconia and its reflecting badly on their system. Maybe they should of thought what reflects on their system when they released the POS redcam on to the market and tried to tell everyone how great it is, when the data is appalling.
Why the hell they think they can dictate what materials fit MY clients needs, both in terms of quality AND price, i have no idea.
All were trying to do is get some kinda ROI out this junk (In an educated, professional and ethical manner!) and it feels like you go out of your way to hinder this at every chance. Sorry Sirona.. im done with ya.
Ahh, haven't vented on Sirona for a while, that fealt good.
