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jy147147
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Thanks for all of you guys
Yesterday, I got call from Henry schein. The shipping was including loaner machine too. It is like 2 round trip. So $1000 shipping is not so crazy.
But I thought if machine is under warranty, then they are responsible for loaner machine shipping as well. I guess I overestimated their services.
CAP will charge me $199 a month for tech support service unless I purchase $1000 or more on materials on monthly bases.
If they can get me loaner right away, then I might just agree for shipping and all that. However, it is been 2 weeks without milling machine and it is hurting my business since
I have to outsource Zirconium from other lab.
I might fix it by myself or call someone to the lab if I have to pay $1400 (shipping for machine not under warranty) for shipping to get loaner.
It is funny I got a mail couple days ago from Roland about extended warranty. DWX-50 is $5619 for adding 1 more year. If purchase this warranty and have issue within a
year, then I am spending $6619 including shipping both loaner and my mill. Of course I would not spend any more money like parts and labor. But I feel it is smarter if I buy
brand new milling machine and use that money for down payment.
Anyway thanks for the all the replies
Yesterday, I got call from Henry schein. The shipping was including loaner machine too. It is like 2 round trip. So $1000 shipping is not so crazy.
But I thought if machine is under warranty, then they are responsible for loaner machine shipping as well. I guess I overestimated their services.
CAP will charge me $199 a month for tech support service unless I purchase $1000 or more on materials on monthly bases.
If they can get me loaner right away, then I might just agree for shipping and all that. However, it is been 2 weeks without milling machine and it is hurting my business since
I have to outsource Zirconium from other lab.
I might fix it by myself or call someone to the lab if I have to pay $1400 (shipping for machine not under warranty) for shipping to get loaner.
It is funny I got a mail couple days ago from Roland about extended warranty. DWX-50 is $5619 for adding 1 more year. If purchase this warranty and have issue within a
year, then I am spending $6619 including shipping both loaner and my mill. Of course I would not spend any more money like parts and labor. But I feel it is smarter if I buy
brand new milling machine and use that money for down payment.
Anyway thanks for the all the replies